Lot Attendant-Pre-Owned

Tony Hawaii Automotive Group; Waipahu (HI); On-site; USD 22,000 - 30,000; Full time

Job summary

Tony Hawaii Automotive Group is seeking an entry-level Lot Attendant to support Pacific Nissan Waipahu, HI. You will perform general service lane duties, greet guests, and shuttle between sales and service, while keeping the lot tidy and organized.

Responsibilities include opening and closing the lot, preparing the showroom, washing vehicles, moving cars to service areas, and maintaining detail supplies. No experience is required; training provided, and you must be able to lift up to 50 pounds.

Qualifications

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Responsibilities

• Perform general service lane duties, greet guests within one minute of arrival, and shuttle guests between sales and service.
• Close lot: clean restrooms, breakrooms, windows, trash; prepare waiting area for next day.
• Ensure cleaned and washed rental vehicles when needed.
• Move vehicles to correct location for service or storage.
• Wash vehicles and transfer completed vehicles to guests promptly per advisor guidance.
• Open lot: roll gates, lock/unlock. Prepare showroom to receive guests and set up service area for the day.
• Monitor and stock detail supplies; keep them orderly.
• Store detail supplies; maintain spotless detail bays.
• Ensure showroom cars are washed and ready for guests.

Job description

Job Details

Job Location: Pacific Nissan - Waipahu, HI, Salary Range: Undisclosed

Job Summary:

Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.

Essential Job Responsibilities

• Customer Service – Perform general Service Lane duties, greet guests, Within 1 minute of their arrival and shuttle both sales and service guests.
• Closing Lot- Clean all bathrooms and breakrooms. Empty all trash. Clean all windows. Clean guest waiting area for the next day.
• Ensure that there are cleaned and washed rental vehicles if needed.
• Moving vehicles need to be transferred to correct location to be serviced or stored.
• Wash vehicles and Assure the transfer of completed Vehicle to the Guest in a timely manner as instructed by advisors
• Opening Lot- Rolling up gates and disengaging locks. Showroom -Ensure that it is ready to receive guest. Help set up service area for days business
• Detail supplies – all supplies are out and monitored for reorder
• Detail supplies -all supplies need to be stored and detail bays are spotless
• Showroom cars and washed are ready to receive guests.

Additional Responsibilities

• Adhere to the Tony Group Standards
• SMILE: be positive and respectful to everyone
• GREET: greet everyone within five feet
• HELP: help every guest or find someone who can
• THANK: remember to always thank the guest
• GOLD: Go for Gold (Grand Opening Look, Daily)
• Vehicle security – ensure that all vehicle doors and windows are locked
• Driveway - all supplies need to be stored and driveway spotless
• Showrooms are ready to receive guests

Qualifications

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience

• High school diploma or equivalent.
• No experience needed will train.

Physical Requirements

• Prolonged periods of standing.
• Must be able to lift up to 50 pounds at times.