Lot Attendant-Pre-Owned

PACIFIC NISSAN INC; Waipahu (HI); On-site; USD 21,000 - 28,000; Full time

Job summary

Pacific Nissan Inc. in Waipahu, HI, is seeking a friendly Lot Attendant to support daily dealership operations. You will greet guests, assist with vehicles, keep the lot and showroom tidy, and help ensure a smooth guest experience.

No prior experience is required; training is provided. Strong communication and teamwork are valued in a fast-paced environment, with shifts that may include early mornings and weekends.

Qualifications

• High school diploma or equivalent.
• No experience required; training provided.
• Excellent verbal communication and customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Customer Service – greet guests and assist with vehicle-related needs, within minutes of arrival.
• Maintain cleanliness of the lot, bathrooms, breakrooms, and showroom areas.
• Ensure rental vehicles are cleaned and ready as needed; move vehicles to correct locations for service/storage.
• Keep detail supplies stocked and bays organized for daily operations.
• Assist in opening/closing duties to ensure showroom readiness for guests.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Prioritization

Stress management

Education

High school diploma or equivalent

Job description

Job Details: Job Location: Pacific Nissan - Waipahu, HI 96797, Job Summary: Responsible for supporting the company’s Vision: “Best place to work & Best place for our guests to do business” and Mission: “Build long term relationships with our associates & guests & make a positive difference in our community”.

Essential Job Responsibilities:

• Customer Service – Perform general Service Lane duties, greet guests, Within 1 minute of their arrival and shuttle both sales and service guests.
• Closing Lot- Clean all bathrooms and breakrooms. Empty all trash. Clean all windows. Clean guest waiting area for the next day.
• Ensure that there are cleaned and washed rental vehicles if needed.
• Moving vehicles need to be transferred to correct location to be serviced or stored.
• Wash vehicles and Assure the transfer of completed Vehicle to the Guest in a timely manner as instructed by advisors
• Opening Lot- Rolling up gates and disengaging locks. Showroom -Ensure that it is ready to receive guest. Help set up service area for days business
• Detail supplies – all supplies are out and monitored for reorder
• Detail supplies -all supplies need to be stored and detail bays are spotless
• Showroom cars and washed are ready to receive guests.

Additional Responsibilities: Adhere to the Tony Group Standards

• SMILE: be positive and respectful to everyone
• GREET: greet everyone within five feet
• HELP: help every guest or find someone who can
• THANK: remember to always thank the guest
• GOLD: Go for Gold (Grand Opening Look, Daily)
• Vehicle security – ensure that all vehicle doors and windows are locked
• Driveway -all supplies need to be stored and driveway spotless
• Showrooms are ready to receive guests

Qualifications: Required Skills/Abilities:

• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

• High school diploma or equivalent.
• No experience needed will train.

Physical Requirements:

• Prolonged periods of standing.
• Must be able to lift up to 50 pounds at times.