Service Technician (TWIC required)

United Site Services, Inc; Sweeny (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

United Site Services, Inc. is seeking a Service Technician to operate a company service truck and service portable restrooms and holding tanks across assigned routes. You will drive to customer locations, perform cleaning and pumping, and ensure safety standards are met on every job.

The role emphasizes strong time management, customer service, and problem-solving skills while maintaining open communication with customers and the Operations team to optimize routes and service levels.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Valid TWIC.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive company service truck to various locations to service, pump, clean portable restrooms and holding tanks.
• Perform duties safely in accordance with USS and DOT standards.
• Handle lifting/pushing between 50 and 150 lbs on a frequent basis.
• Perform portable toilet servicing to USS 8 point service standard.
• Engage with customers on site to ensure services meet standards.
• Be flexible to adjust routes to meet customer needs.
• Provide routing feedback to Operations Manager to optimize efficiency.
• Communicate customer needs and future requirements effectively.

Skills

Commercial driving

Customer service

Time management

Communication skills

Problem solving

Education

High School Diploma or equivalent

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Valid TWIC.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.