Service Technician

United Site Services, Inc; McKenney (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

United Site Services, Inc. is seeking a Service Technician to operate a company service truck and service portable toilets and holding tanks at customer sites across Virginia.

You will ensure safety, comply with DOT standards, and provide excellent customer service while adapting routes as needed. The role emphasizes efficient routing, accurate communication with customers, and proactive planning for present and future toilet needs.

Qualifications

• Two years of commercial driving experience or more.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making abilities.

Responsibilities

• Drive company service truck and operate duties per DOT requirements.
• Service portable toilets and holding tanks to USS 8-point standard.
• Deliver safe, courteous service on customer sites.
• Provide routing feedback to operations to improve efficiency.
• Plan for current and future customer toilet needs during routes.

Skills

Commercial driving

Customer service

Time management

Communication

Safety awareness

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.