Service Technician (TWIC required)

United Site Services, Inc; Beaumont (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

United Site Services, Inc in Beaumont, TX is seeking a Service Technician who will operate a company service truck and service portable restrooms and holding tanks at customer locations. The role requires safe driving and adherence to DOT standards while delivering high-quality service.

You will interact with customers, adjust routes as needed, and provide routing feedback to improve efficiency and customer satisfaction.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Valid TWIC.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive and operate a service truck to service/pump/clean portable restrooms and/or holding tanks.
• Perform servicing to USS 8 point service standard at customer sites.
• Maintain safety in accordance with USS and DOT standards.
• Engage with customers to ensure services meet their expectations.
• Adapt routes to meet customer needs and provide routing feedback to Operations.

Skills

Commercial driving

Time management

Customer service

Communication

Problem solving

Education

CDL or non-commercial license

TWIC

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Valid TWIC.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.