Service Technician (TWIC required)

United Site Services; Beaumont (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

United Site Services is seeking a Service Technician to operate a company service truck and visit multiple sites to service/pump/clean portable restrooms and holding tanks. The role is central to our business and emphasizes safety, efficiency, and top customer service.

The position requires at least two years of commercial driving, a valid driver license (CDL or non-commercial), and a TWIC. Strong time management, communication, and problem-solving skills are essential for success.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Valid TWIC.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Operate a company service truck and drive to various locations to service/pump/clean portable restrooms and/or holding tanks.
• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Conduct portable toilets servicing to USS 8 point service standard.
• Provide customer service interaction on sites to ensure services meet standards.
• Plan routes and provide routing feedback to improve efficiency and service quality.

Job description

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Valid TWIC.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.