Service Technician (TWIC required)

United Site Services, Inc; Corpus Christi (TX); On-site; USD 38,000 - 54,000; Full time

Job summary

United Site Services, Inc. is seeking a Service Technician to operate a company service truck and service portable restrooms and holding tanks at customer sites. You will drive, perform maintenance, and ensure jobs are completed per USS standards.

The role requires CDL or non-commercial license, at least two years of driving experience, and strong communication and problem-solving abilities. Successful candidates will work safely within DOT rules and adapt to changing routes to best serve

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Operate a service truck and drive to service locations according to USS procedures.
• Perform portable toilet servicing to USS 8 point service standard.
• Work safely in accordance with USS and DOT safety standards.
• Interact with customers on-site to ensure services meet their expectations.
• Respond to route changes and adjust schedules to meet customer needs.
• Provide routing feedback to Operations Manager to improve efficiency.

Skills

Commercial driving

CDL license

Time management

Customer service

Communication

Problem solving

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.