Service Technician

United Site Services, Inc; Converse (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

United Site Services, Inc. is seeking a Service Technician to operate a company service truck and travel to various locations to service/pump/clean portable restrooms and holding tanks. The role is central to our operations and requires safe driving per USS and DOT standards.

The job involves manual handling of loads up to 150 lbs, flexible routing, and providing customer service on-site to ensure high-quality service. Strong communication and time management are essential for success.

Qualifications

• Minimum two years of commercial driving experience.
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.

Responsibilities

• Drive service truck and perform under USS and DOT safety standards.
• Service portable restrooms to company 8-point standard.
• Assist customers on sites to ensure services meet required quality.
• Handle frequent lifting/pushing between 50 and 150 lbs as needed.
• Adjust routes to meet customer needs and provide routing feedback to leadership.
• Plan for customer toilet needs to satisfy current and future demand.

Skills

Commercial driving

Customer service

Communication skills

Time management

Safety-conscious

Job description

Primary Purpose

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Essential Functions

• Perform basic service truck driving functions in accordance with USS and DOT requirements.
• Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
• Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
• Conduct portable toilets servicing to USS 8 point service standard.
• Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
• Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
• Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
• Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.