Service Technician III (Master CFESA Certified)

Whaley Foodservice, LLC; Columbia (SC); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Sign-On Bonus Available

Company Vehicle

Uniforms Provided

401k & Profit Sharing

Medical & Dental Benefits

Paid Holidays & Vacation

Life Insurance (company paid)

Job summary

Whaley Foodservice in Columbia, SC is seeking a maintenance technician responsible for preventive maintenance and repair of commercial kitchen and HVAC equipment. You will be trained in at least two skill sets, work on-call on a rotation, and mentor others.

You will document work orders via tablet, communicate repairs to customers, and maintain company vehicle and tools. Qualifications include CFESA Master Technician with three of four CFESA certifications, 18+ and background check, and valid

Qualifications

• Must be at least 18 years old.
• Valid driver's license and clean driving record.
• CFESA Master Technician with three of four CFESA certifications.

Responsibilities

• Troubleshoot and repair gas, electric, water, refrigeration and steam powered equipment.
• Maintain safety and follow company policies.
• Document tasks via tablet and update work orders promptly.
• Mentor and train other technicians when needed.
• On-call rotation and overtime as required.

Education

CFESA Master Technician (3 of 4 CFESA certs)

Leadership capability

Mentor/train others

On-call readiness

Effective communication

Tools

Tablet documentation

Hand and power tools

Company vehicle maintenance

Job description

Position Summary

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

Major Responsibilities

1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
4. Communicate professionally with customer regarding required repairs and status.
5. Use proper tools for repair, including hand tools and power tools.
6. Monitor truck stock to insure required parts are stocked on vehicle.
7. Maintain service vehicle, tools and uniforms.
8. Work independently with daily supervision.
9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

Additional Responsibilities

1. Obtain correct part numbers through branch parts person.
2. Collect payment on COD jobs.
3. Contribute positively to branch targets for response time and first time fix rates.
4. Participates in available training to increase skill and knowledge.
5. Performs other duties as required.

Contacts

• Internal– Daily with branch staff; occasionally with corporate staff.
• External– Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

Minimum Qualifications

• Must be at least 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standards.
• 1 Year of applicable experience.
• CFESA Master Technician with three of the four CFESA certifications.

We Offer

**Sign-On Bonus Available For QualifiedTechnicians**

• Competitive Salary & On-call Pay
• Company Vehicle & Cell Phone
• Uniforms Provided
• Meters & Test Equipment
• Continuing Education
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability
• Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.