Service Technician 2

Big Tex Trailer Manufacturing; Winslow (ME); Hybrid; USD 27,552 - 38,572; Full time

Benefits offered by this job

Sign-on/Retention Bonus

Competitive Hourly Pay

Job summary

Big Tex Trailer Manufacturing seeks an experienced Service Technician 2 to manage in-shop service, repairs, and fabrication for trailers and related equipment. You will interact with customers to discuss repairs, install components, and ensure safety compliance.

Must have MIG and oxy-acetylene welding skills, a valid driver’s license, and be able to work Monday through Saturday with overtime as needed. The role emphasizes organization of service areas, parts sales, and timely completion of work

Qualifications

• High School Diploma or GED required.
• Proven ability to weld (MIG and oxy-acetylene).
• Valid Driver’s License required.
• Associate’s Degree or trade school diploma preferred.
• 2–3 years of relevant work experience preferred.
• Must be available to work Monday–Saturday and overtime as needed.

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles, and related equipment.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies.
• Quote service work by reading orders, estimating costs, and planning procedures.
• Sell parts and services and assist customers with hookups and safety inspections.
• Complete service paperwork and maintain parts inventory.

Skills

MIG welding

Valid Driver's License

Education

High School Diploma or GED

Associate’s Degree preferred

Job description

Job Details

• Level: Experienced
• Location: Trailer World-463 Winslow ME - Winslow, ME 04901
• Position Type: Full Time
• Job Shift: Day
• Job Category: Installation - Maint - Repair

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

Summary

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs and fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

Essential Duties and Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts or accessories on trailers, truck beds, tow vehicles, snowplows and accessories, and install wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders; list parts needed, estimate costs, and plan work procedures using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.).
• Perform warranty service and complete required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and cycle counts.
• Assemble trailers.
• Park and move trailers.
• Other duties, as assigned.

Qualifications

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver’s License
• Associate’s Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday – Saturday and overtime as needed