Service Technician 2

Big Tex Trailer Manufacturing; Smiths Subdivision (FL); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Big Tex Trailer World in Sanford, FL is seeking an experienced Service Technician 2 to maintain safe service areas, perform advanced repairs and fabrication, and engage customers about repairs and installations.

The role involves welding, parts sales, and detailed documentation; a high school diploma or GED is required, with welding expertise and a valid driver's license. A $3,500 sign-on/retention bonus is available and full-time hours apply.

Qualifications

• High School Diploma or GED.
• Welding experience (MIG and oxy-acetylene).
• Valid Driver's License.
• Associates Degree or trade school diploma preferred.
• 2–3 years applicable work experience preferred.
• Must be available to work Monday–Saturday and overtime as needed.

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts and install parts/accessories on trailers and related equipment.
• Perform multi-point inspections to assess customer service and parts needs.
• Quote service work by listing parts needed and estimating costs.
• Sell parts and service to customers.
• Assist customers in hooking up trailers and perform visual safety inspections.
• Complete warranty service and required documentation.
• Maintain service paperwork and parts inventory.

Skills

Welding (MIG & oxy-acetylene)

Education

High School Diploma or GED

Associates Degree / Trade School Diploma preferred

Job description

Job Details: Level: Experienced, Job Location: Trailer World-435 Sanford FL - Sanford, FL 32771, Position Type: Full Time, Job Shift: Day, Job Category: Installation - Maint - Repair, This is a job working for Big Tex Trailer World

$3,500 Sign-on/Retention Bonus Available!

SUMMARY

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO's, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver's License
• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday - Saturday and overtime as needed