Service Technician 2

Big Tex Trailer Manufacturing; Walton (KY); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Competitive hourly pay

Job summary

Big Tex Trailer World in Walton, KY is seeking an Experienced Service Technician 2 to organize the service area, conduct advanced repairs and installations on trailers and tow vehicles, and engage customers to explain repairs and solutions. The role emphasizes safety and maintaining essential shop supplies.

Responsibilities include performing repairs, assembling trailers, maintaining the service schedule, quoting work, and handling parts inventory. Overtime and Saturday work are required.

Qualifications

• High School Diploma or GED required.
• Proven welding ability (MIG and oxy-acetylene).
• Valid Driver's License required.
• Associates Degree or trade school diploma preferred.
• 2–3 years of applicable work experience preferred.
• Must be available to work Monday–Saturday and overtime as needed.

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles and snowplows.
• Maintain Service Schedule in coordination with supervisor.
• Inspect bearings, lights, wiring, and brake assemblies and perform repairs as needed.
• Replace worn parts and install new components; perform welding and fabrication.
• Prepare and quote service work and document on work orders.
• Sell parts and service to customers and assist in inventory control.
• Assist in assembling and moving trailers; perform safety inspections.
• Complete service paperwork and maintain logs.

Skills

Welding

Driver's license

Education

High School Diploma or GED

Associates Degree/Trade school preferred

Job description

Job DetailsLevel: ExperiencedJob Location: Trailer World-467 Walton KY - Walton, KY 41094Position Type: Full TimeSalary Range: $19.00 - $28.00Job Shift: DayJob Category: Installation - Maint - RepairThis is a job working for Big Tex Trailer World

• Competitive Hourly Pay
• $3,500 Sign-on/Retention Bonus Available!

SUMMARY

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories andInstalls wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and musthave the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)
• Perform warranty service and completes required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned

QUALIFICATIONS

• High School Diploma or equivalent (GED)
• Proven ability to weld (MIG and oxy-acetylene)
• Valid Driver’s License
• Associates Degree, Trade School Diploma preferred
• 2-3 years applicable work experience preferred
• Must be available to work Monday – Saturday and overtime as needed