Service Technician 2

Big Tex Trailer Manufacturing; Phoenix (AZ); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

$3,500 Sign-on/Retention Bonus

Competitive Hourly Pay

Job summary

Big Tex Trailer Manufacturing in Phoenix, AZ is seeking an experienced technician to perform service, repair, and accessory installation on trailers and truck beds. This full-time position includes responsibilities like conducting inspections, communicating with customers about service needs, and maintaining parts inventory.

Candidates should have a high school diploma, proven welding skills, and ideally some formal education in a related field. The job offers competitive hourly pay and a sign-on bonus.

Qualifications

• Must have high school diploma or GED.
• Proven ability to weld both MIG and oxy-acetylene.
• Valid Driver’s License is required.
• 2-3 years of applicable work experience preferred.

Responsibilities

• Perform service and installation of trailers and truck beds.
• Examine and repair wiring and brake assemblies.
• Conduct multi-point inspections for customer service needs.
• Communicate with customers and estimate costs.
• Assist in parts inventory maintenance.

Skills

Welding (MIG and oxy-acetylene)

Customer service

Parts inventory management

Education

High School Diploma or equivalent (GED)

Associate Degree, Trade School Diploma

Job description

Overview

Job Details: Level: Experienced • Job Location: Trailer World-406 Phoenix AZ - Phoenix, AZ 85007 • Position Type: Full Time • Job Shift: Day • Job Category: Installation - Maint - Repair • This is a job working for Big Tex Trailer World

Competitive Hourly Pay

$3,500 Sign-on/Retention Bonus Available!

Responsibilities

• Perform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.
• Partner with supervisor to maintain Service Schedule.
• Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.
• Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and installs wood or metal flooring.
• Perform multi-point inspections to assess customer service and parts needs.
• Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.
• Sell parts and service.
• Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.).
• Perform warranty service and complete required documentation.
• Complete service paperwork or computer system entry completely and timely.
• Maintain service parts log and submit to management as required.
• Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.
• Assemble trailers.
• Park and move Trailers.
• Other duties, as assigned.

Qualifications

• High School Diploma or equivalent (GED).
• Proven ability to weld (MIG and oxy-acetylene).
• Valid Driver’s License.
• Associate Degree, Trade School Diploma preferred.
• 2-3 years applicable work experience preferred.
• Must be available to work Monday – Saturday and overtime as needed.