Service Technician 2

Magnum Custom Trailer Mfg Co Inc; San Antonio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Magnum Custom Trailer Mfg Co Inc is seeking a Service Technician 2 to perform service, repair, and installation on trailers, tow vehicles, and snowplows. You will engage with customers to discuss repairs, provide estimates, and quote service work while maintaining a steady supply of parts and shop materials.

The role requires MIG and oxy-acetylene welding, the ability to read diagrams and manuals, and excellent customer service skills.

Qualifications

• High School Diploma or GED required.
• Welding with MIG and oxy-acetylene required.
• Associates degree or trade school preferred.

Responsibilities

• Perform service, repair, and installation on trailers and tow vehicles.
• Sell parts and service, and quote costs.
• Conduct multi-point inspections and document results.
• Maintain service schedule with supervisor.
• Assist in parts inventory and store operations.
• Complete warranty service documentation.

Skills

Welding (MIG & Oxy-Acetylene)

Customer service / sales

Reading diagrams/manuals

Education

High School Diploma or GED

Associates Degree or Trade School Diploma preferred

Job description

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.ESSENTIAL DUTIES AND RESPONSIBILITIESPerform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.Partner with supervisor to maintain Service Schedule.Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.Perform multi-point inspections to assess customer service and parts needs.Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.Sell parts and service.Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)Perform warranty service and completes required documentation.Complete service paperwork or computer system entry completely and timely.Maintain service parts log and submit to management as required.Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.Assemble trailers.Park and move Trailers.Other duties, as assignedQUALIFICATIONSHigh School Diploma or equivalent (GED)Proven ability to weld (MIG and oxy-acetylene)Valid Driver’s LicenseAssociates Degree, Trade School Diploma preferred2-3 years applicable work experience preferredMust be available to work Monday – Saturday and overtime as needed