Service Technician 2

Magnum Custom Trailer Mfg Co Inc; Austin (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Paycom - ATS in Austin, TX seeks a Service Technician 2 to perform service, repair, and installation on trailers, truck beds, tow vehicles, and snowplows.

Role requires MIG and oxy-acetylene welding, reading diagrams, and coordinating with customers to estimate costs and plan work. A valid driver’s license and a high school diploma are required; 2–3 years’ related experience is preferred. Expect Monday–Saturday work with potential overtime.

Qualifications

• High School Diploma or GED required.
• 2-3 years of applicable work experience preferred.
• Valid Driver’s License required.
• Welding skills (MIG and oxy-acetylene) essential.
• Willingness to work Monday–Saturday with overtime as needed.

Responsibilities

• Perform service, repair, and accessory installation on trailers, truck beds, tow vehicles, and snowplows.
• Maintain service schedule with supervisor and run multi-point inspections.
• Confer with customers, estimate costs, and plan work procedures using manuals and diagrams.
• Sell parts and services and assist customers with hookups and safety inspections.
• Complete service paperwork and maintain parts inventory and logs.

Skills

Welding (MIG & oxy-acetylene)

Customer interaction

Reading diagrams/technical manuals

Education

High School Diploma or GED

Associates degree or trade diploma preferred

Job description

The Service Technician 2 is responsible for the organization and safety of the service areas of the facility. Sells parts and performs advanced service repairs / fabrication work. Engages with customers to sell, discuss, and explain repairs, installations, and solutions. Ensures that a proper supply of regularly needed shop supplies is maintained through communication with management.ESSENTIAL DUTIES AND RESPONSIBILITIESPerform service, repair, and accessory installation on new and used trailers, truck beds, trailer tow vehicles and snowplows.Partner with supervisor to maintain Service Schedule.Examine, test, adjust, and repair bearings, lights, wiring, and brake assemblies of trailers and tow vehicles.Replace and repair worn and defective parts. Lay out drills, screws, rivets, and welds to repair, replace and/or install parts / accessories on trailers, truck beds, tow vehicles, snowplows, accessories and Installs wood or metal flooring.Perform multi-point inspections to assess customer service and parts needs.Confer in person and by phone with customers, write and read work orders. List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, diagrams and must have the ability to quote service work.Sell parts and service.Help customers hook up a trailer. Perform visual safety inspection (lights, safety chain, decking, etc.)Perform warranty service and completes required documentation.Complete service paperwork or computer system entry completely and timely.Maintain service parts log and submit to management as required.Assist in the maintenance of parts inventory for store including purchasing of parts and supplies, receiving PO’s, and Cycle Counts.Assemble trailers.Park and move Trailers.Other duties, as assignedQUALIFICATIONSHigh School Diploma or equivalent (GED)Proven ability to weld (MIG and oxy-acetylene)Valid Driver’s LicenseAssociates Degree, Trade School Diploma preferred2-3 years applicable work experience preferredMust be available to work Monday – Saturday and overtime as needed