Service Technician

Siddons-Martin Emergency Group; Reno (NV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical PPO/HDHP options

HSA match

Dental

Vision

Short-Term Disability

Accident Insurance

401K with Employer Match

Employee Stock Ownership Program

Paid Holidays and Paid Time Off

4 Weeks Paid Parental Leave

Paid Training & Safety Equipment

Job summary

Siddons-Martin Emergency Group is seeking technicians to perform repair work and preventative maintenance on emergency vehicles. You will troubleshoot problems and specialize in emergency equipment to ensure reliable operation for customers.

The role requires travel within an assigned territory, dependable work ethic, and strong communication skills to support customers and coordinate service calls effectively.

Qualifications

• Willingness to travel within an assigned territory.
• Dependable with strong customer service skills.
• Excellent verbal and written communication.
• Ability to work independently or with minimal supervision.
• Ability to work under pressure and manage service calls.

Responsibilities

• Responsible for the service and repair of all fire apparatus equipment.
• Provide troubleshooting and performing installation of equipment.
• Attend to customer needs as required and ensure equipment is functional.
• Follow through to ensure equipment is in proper working condition after troubleshooting.

Skills

Travel within territory

Dependable

Customer service skills

Independent worker

Strong verbal communication

Work under pressure

Service calls management

Education

High School Diploma or GED

Clean driving record; Class B CDL (non-exempt) preferred

Knowledge of repair principles in heavy truck repair

Job description

Siddons-Martin Emergency Group Benefits

Employee-owned company!

Monday-Friday schedule

Company Sponsored Benefits:

• Medical (PPO & HDHP options), Company
• HSA match, Dental, Vision, Short-Term
• Disability, Accident and Hospital Indemnity
• Insurance, Telehealth, Voluntary Life
• Insurance, Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment

Company Paid Benefits:

• Basic Life & AD&D, Critical Illness Insurance
• Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

Summary

Perform repair work and preventative maintenance on emergency vehicles. Troubleshoot problems specializing in emergency equipment.

Duties and Responsibilities

• Responsible for the service and repair of all fire apparatus equipment.
• Provide troubleshooting and performing installation of equipment.
• Attending to the needs of the customer whenever required.
• Provide confirmation that equipment is functional.
• Follow through to ensure equipment is in proper working condition after performing troubleshooting.

Qualifications

• Must be willing to travel within an assigned territory.
• Must be dependable.
• Excellent customer service skills, both verbal and written.
• Must assume responsibility for high quality of repair process.
• Must have the ability to work independently or with less supervision
• Should have excellent verbal communication skills
• Must have the ability to work under pressure
• Ability to manage service calls

Education and/or Experience

• High School Diploma or GED
• Clean driving record with or able to obtain a Class B non-exempt CDL driver license
• Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry

Certificates, Licenses, Registrations

• EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus but not required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.