Service Technician

Siddons-Martin Emergency Group; Friendswood (TX); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401K with Employer Match

Employee Stock Ownership Program

Paid Holidays and Paid Time Off

4 Weeks Paid Parental Leave

Paid Training & Safety Equipment

Verizon Wireless Company Discount

Resumo da oferta

Siddons-Martin Emergency Group is hiring a field service technician to perform repair and preventative maintenance on emergency vehicles. The role requires traveling to customer sites to troubleshoot and install equipment, ensuring all systems are functional and safe.

Ideal candidates will have a High School Diploma or GED, a Class B CDL with air brakes, EVT/ASE certifications a plus, and proven ability to work independently while delivering exceptional customer service.

Qualificações

• Must be able to travel within an assigned territory.
• Customer service skills required, both verbal and written.
• Ability to work independently or with minimal supervision.
• Strong communication and problem-solving skills.

Responsabilidades

• Service and repair emergency vehicle equipment (fire apparatus).
• Test and repair equipment at customer locations; provide troubleshooting.
• Install equipment and ensure it is fully functional.
• Provide telephone support for troubleshooting.
• Follow up to ensure proper working condition after service.

Conhecimentos

Customer service

Travel readiness

Independent worker

Verbal communication

Written communication

Formação académica

High School Diploma or GED

Class B CDL with Air Brakes endorsement

EVT certification

ASE Heavy Truck Certification

Descrição da oferta de emprego

Siddons-Martin Emergency Group Benefits

Employee-owned company!

Monday-Friday schedule

Company Sponsored Benefits

• Medical (PPO & HDHP options), Company
• HSA match, Dental, Vision, Short-Term
• Disability, Accident and Hospital Indemnity
• Insurance, Telehealth, Voluntary Life
• Insurance, Voluntary Critical Illness
• 401K with Employer Match
• Employee Stock Ownership Program
• Paid Holidays and Paid Time Off
• 4 Weeks Paid Parental Leave
• Paid Training & Safety Equipment

Company Paid Benefits

• Basic Life & AD&D, Critical Illness
• Insurance, Long-Term Disability
• Employee Assistance Program
• Verizon Wireless Company Discount (eligibility requirements)

Summary

Perform repair work and preventative maintenance on emergency vehicles. Troubleshoot problems specializing in emergency equipment.

Duties and Responsibilities

• Responsible for the service and repair of all fire apparatus equipment.
• Testing and repairing equipment by traveling to the location of the customer.
• Provide troubleshooting and performing installation of equipment.
• Attending to the needs of the customer whenever required.
• Provide confirmation that equipment is functional.
• Provide telephone support to the customer in order to perform troubleshooting.
• Follow through to ensure equipment is in proper working condition after performing troubleshooting.

Qualifications

• Must be willing to travel within an assigned territory.
• Must be dependable.
• Excellent customer service skills, both verbal and written.
• Must assume responsibility for high quality of repair process.
• Must have the ability to work independently or with less supervision
• Should have excellent verbal communication skills
• Must have the ability to work under pressure
• Ability to manage service calls

Education and/or Experience

• High School Diploma or GED
• Clean driving record withClass B non-exempt CDL with air brakes endoresement
• Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry

Certificates, Licenses, Registrations

• EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.