Service Technician

Insight Global; Lenexa (KS); On-site; USD 42,000 - 60,000; Full time

Job summary

Insight Global is seeking a Service Technician in Lenexa, KS to service and troubleshoot security and automation systems, including fire and CO detectors and video surveillance. The role requires problem-solving and customer service skills, plus experience with low-voltage systems.

Candidates must have a valid driver’s license and use their own tools and vehicle for service calls. This hands-on role offers exposure to a variety of security installations across commercial and residential sites in

Qualifications

• Experience with low-voltage systems and basic wiring.
• Valid driver’s license and reliable transportation.
• Strong problem-solving and customer service skills.

Responsibilities

• Service and troubleshoot security and automation systems including fire, CO detectors, and video surveillance.
• Carry out service calls using personal tools and vehicle.
• Diagnose issues and communicate solutions to customers.

Skills

Power tools

Networking basics

Job description

A customer of Insight Global is hiring a Service Technician in Lenexa, KS. This role involves servicing and troubleshooting security and automation systems, including fire, CO detectors, and video surveillance. Candidates must have strong problem-solving and customer service skills, experience with low-voltage systems, and a valid driver’s license. Technicians are expected to use their own tools and personal vehicle for service calls.

Required Skills & Experience

• Familiar with power and hand tools (i.e Screwdrivers, Wire Cutters, and Drills)
• Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what they are, what is a causes internet lags, etc)

Nice to Have Skills & Experience

• Experience installing, servicing, or inspecting security systems

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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