Service Technician

Insight Global; Reno (NV); On-site; USD 42,000 - 58,000; Full time

Job summary

Insight Global is assisting a client in Reno, NV in finding a Service Technician to service and troubleshoot security and automation systems including fire and CO detectors and video surveillance. The role requires the use of own tools and a personal vehicle for service calls.

Ideal candidates will have experience with low-voltage systems, strong problem-solving and customer service skills, and a valid driver’s license.

Qualifications

• Experience with low-voltage systems and security/automation equipment.
• Strong problem-solving and customer service skills are required.
• Must have a valid driver’s license to travel to service locations.

Responsibilities

• Service and troubleshoot security and automation systems (fire, CO detectors, video surveillance).

Skills

Low-voltage systems experience

Problem-solving

Customer service

Driver's license

Tools

Screwdrivers

Wire cutters

Drills

Basic networking knowledge

Job description

A customer of Insight Global is hiring a Service Technician in Reno, NV. This role involves servicing and troubleshooting security and automation systems, including fire, CO detectors, and video surveillance. Candidates must have strong problem-solving and customer service skills, experience with low-voltage systems, and a valid driver’s license. Technicians are expected to use their own tools and personal vehicle for service calls.

Required Skills & Experience

• Familiar with power and hand tools (i.e Screwdrivers, Wire Cutters, and Drills)
• Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what they are, what is a causes internet lags, etc)

Nice to Have Skills & Experience

• Experience installing, servicing, or inspecting security systems

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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