Service Technician - NV

Insight Global; Reno (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking a Service Technician to service and troubleshoot security and automation systems in Reno, NV. The role requires a high school diploma, a valid driver’s license, and experience with low-voltage systems.

Technicians will use their own tools and personal vehicle for service calls, emphasizing strong problem-solving and customer service skills. The position involves on-site customer interactions, careful troubleshooting, and adherence to safety protocols.

Qualifications

• High School Diploma required.
• Valid driver's license required.
• Experience with low-voltage systems recommended.
• Own tools and vehicle for service calls required.

Responsibilities

• Service and troubleshoot security and automation systems (fire, CO detectors, video surveillance).
• Perform on-site service calls in Reno, NV.
• Use own tools and personal vehicle for call-outs.
• Demonstrate strong problem-solving and customer service skills.

Skills

Valid Driver's License

Reliable vehicle transportation

Excellent customer service skills

Familiar with power and hand tools

Basic understanding of networks and互联网

Problem-solving

Education

High School Diploma

Tools

Screwdrivers

Wire Cutters

Drills

Job description

Job Description

A customer of Insight Global is hiring a Service Technician in Reno, NV. This role involves servicing and troubleshooting security and automation systems, including fire, CO detectors, and video surveillance. Candidates must have strong problem-solving and customer service skills, experience with low-voltage systems, and a valid driver’s license. Technicians are expected to use their own tools and personal vehicle for service calls.

Skills and Requirements

• High School Diploma
• Valid Driver's License
• Reliable vehicle transportation
• Familiar with power and hand tools (i.e Screwdrivers, Wire Cutters, and Drills)
• Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what they are, what is a causes internet lags, etc)
• Excellent customer service skills

Nice to Have Skills & Experience

• Experience installing, servicing, or inspecting security systems
• Technical training
• Wiring Experience

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].