Service Technician

Chapman Windows Doors; Chester, Northern (Delaware County, KY); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

On-the-Job Training

Continuing Education Opportunities

Paid Time Off

Paid Holidays

Health Coverage

401k Retirement Plan

Job summary

Chapman Windows Doors is seeking a Service Technician to join our team in Delaware County. This role involves troubleshooting, repairing, and servicing windows and doors, while assisting with installations. The ideal candidate should possess strong mechanical skills and a valid driver's license.

We offer perks such as on-the-job training, health coverage, 401k matching, and paid time off. Join us for a rewarding career in a company that values customer satisfaction.

Qualifications

• Excellent organizational skills and attention to detail.
• Ability to follow instructions and provide consistent work.
• Capability to read mechanical plans and diagrams.
• Previous experience or on-the-job training preferred.

Responsibilities

• Troubleshoot, repair, and service windows and doors.
• Assist with the installation of windows and doors as needed.
• Repair and replace door components and hardware.
• Interact with customers on-site professionally.
• Collaborate with the Lead Service Technician for repairs.
• Communicate with suppliers regarding service issues.

Skills

Organizational skills

Attention to detail

Mechanical inclination

Proficiency with tools

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Job description

Are you looking to join a company that truly cares about our customers after we’ve installed their products? The Service Technician uses a wide range of tools to perform service and warranty repairs on windows and doors and assist with installations and troubleshooting.

Responsibilities:

• Troubleshoot, repair, and service windows and doors installed by the company.
• Assist with the installation of windows and doors as needed.
• Repair and/or replace door hinges, handles, hardware, closers, screens, and other components of windows and doors.
• Interact with residential customers on-site in a professional manner.
• Collaborate with the Lead Service Technician to diagnose and repair hardware mechanisms on windows and doors.
• Communicate with suppliers' service departments to repair or troubleshoot windows and doors effectively.
• Effectively communicate with customers and Lead Service Technician to ensure the highest quality of service and repairs.
• Performs other duties as assigned.

Required Skills & Abilities:

• Excellent organizational skills and attention to detail.
• Ability to follow instructions and provide consistent work.
• Ability to read mechanical plans and diagrams.
• Mechanical inclination.
• Proficiency in the use of hand tools, power tools, and equipment.

Education & Experience:

• High School Diploma, GED, or equivalent preferred.
• Previous experience, or on-the-job training.
• Experience working with wood, clad, vinyl, and composite materials.
• Valid Driver's License and clean driving record. (For company vehicle use when required.)

Physical Requirements:

• Prolonged periods of standing.
• Must have adequate balance and ability to climb ladders and scaffolding.
• Must be able to lift 75 pounds at times.
• Requires travel to jobsite within a predetermined radius in a company-provided vehicle.

Perks and Benefits:

• On-the-Job Training
• Industry Continuing Education Opportunities
• Paid Time Off
• Paid Holidays
• Health, Vision, and Dental Coverage
• Optional Supplemental Insurance Plans
• 401k Retirement Plan with Company Matching

Contact Chapman Windows Doors & Siding

We're always ready to help you with your next project!