Service Technician

Next-Door-; Burr Ridge (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401K with profit sharing

Health and Dental benefits

Paid holidays off

Flexible Spending account

Holiday parties

Monthly in office events

Spirit Days

Paid vacation that increases with seni

Job summary

Next Door & Window is seeking a Service Technician to perform field service repairs on windows and doors across the Chicagoland area. You will identify required parts, adjust hardware for proper operation, and complete paint/stain touch ups and trim installations while delivering excellent customer service.

Qualified candidates have at least two years in window/door service or related handyman/appliance repair experience and possess strong attention to detail, reliability, and teamwork.

Qualifications

• Two years’ experience in window/door installation or service preferred.
• Experience in handyman, small engine repair, or appliance repair translates well.
• Eye for detail and ability to meet deadlines.
• Excellent communication and organizational skills.
• Mechanical aptitude to diagnose and solve problems.

Responsibilities

• Field service repair of customer window and door issues.
• Identify parts needed to correct concerns.
• Adjust doors and windows for proper operation.
• Paint and stain touch ups as required.
• Casing and trim installation.
• Provide high level of customer service.

Skills

Eye for detail

Deadline oriented

Oral & written communication

Organizational skills

Team player

Customer service

Mechanical aptitude

Job description

Service Technician

Why work for Next Door & Window?

• Employee loyalty as many of our employees have been with us for 10+ years
• 401K with profit sharing
• Health and Dental benefits
• Paid holidays off
• Flexible Spending account offered
• Holiday parties
• Monthly in office events
• Spirit Days
• Paid vacation that increases with seniority

About Us

Next Door & Window offers premium replacement windows & exterior doors to residents of the greater Chicagoland area. Next Door & Window is the leading home improvement company to turn to for house windows, entry doors, and house siding. A family tradition since 1947, we have helped homeowners throughout Northeast Illinois, and the nearby areas boost the curb appeal, functionality, and energy efficiency of their homes by replacing their outdated or damaged windows and doors with contemporary upgrades that are built to last.

The Window and Door Replacement Service Technicianwill report directly to the Service Manager.

Service Technician -General Responsibilities:

• Field Service repair of customer window and door issues.
• Identify product and repair parts needed to correct customer concerns
• Adjust doors and windows for proper operation
• Paint and stain touch ups as required
• Casing and trim installation
• Provide a level of Customer Service

Service Technician Experience Required:

• Preferably a minimumof two years’ experience in a window/door installation or service environment ORGeneral experience in the following industries translate well to this role:
  • Handyman industry
  • Small engine repair
  • Appliance repair

Repair Service TechnicianQualifications:

• Eye for detail asaccuracy is imperative
• Abilityto meet deadlines
• Excellent oral and written communication skills
• Excellent organizational skills
• Ability to be an effective team member and display initiative
• Excellent service skills to satisfy customer concerns
• Mechanical aptitude to diagnose and problem solve

Service TechnicianTime Requirement:

• 40 hours per week with potential for overtime
• Window and Door Replacement Service Technician must be available to work Monday through Friday and occasional Saturdays (Opportunities for overtime)

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.