Service Technician

Andersen Corp.; Warner Robins (GA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Company vehicle and tools provided

iPad

Cellphone reimbursement

401k with company match

Medical, vision, dental, and life保险

PTO - vacation, sick, and holiday pay

Employee Perks Program

Student Loan Reimbursement Program

Job summary

Andersen Corp. in Warner Robins, GA, is seeking technicians to install and service windows and doors on site. You will diagnose issues, replace defective parts, and assist customers with on-site fixes to ensure satisfaction.

Responsibilities include troubleshooting, minor trim work, and using tools like a metal brake and caulking. Strong communication and computer skills are essential for success in this role.

Qualifications

• 3-5 years of experience installing windows and doors.
• Custom window and door installation knowledge.
• Experience using a metal brake and caulking.
• Able to perform minor trim work around windows and patio doors inside and out.
• Strong customer service with troubleshooting as a key component.
• Good computer skills and clear communication abilities.

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren’t working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues, etc.

Skills

Window installation

Door installation

Customer service

Communication skills

Computer skills

Tools

Metal brake

Caulking

Job description

Job Details

Responsibilities

• Provide service performance and address warranty issues with windows and doors
• Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs
• Ensure customer satisfaction while addressing problems
• Replace defective parts and help customers when windows aren’t working properly
• Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues, etc.

Qualifications

• 3-5 years of experience installing windows and doors
• Custom window and door installation knowledge
• Thorough experience with using a metal brake and caulking
• Familiarity with and able to do some minor trim work around windows and patio doors both inside and out
• Customer service experience with job troubleshooting as a key component
• Good computer skills
• Excellent communication skills with the ability to build quick rapport

Compensation & Benefits

• Competitive pay of $23-$25 hourly
• Company vehicle and tools provided (Personal vehicle will need to be used for max 90 days. Competitive Vehicle allowance and gas card will be provided)
• iPad
• $75 cellphone reimbursement
• 401k with company match
• Medical, vision, dental, and supplemental life insurance
• PTO - vacation, sick, and holiday pay
• Access to Employee Perks Program
• Student Loan Reimbursement Program