Service Technician - Windows & Doors

Pella Windows and Doors by Horne; Traverse City (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

Medical, dental, vision

401k company match

Training and support

Great culture

Job summary

Pella Windows and Doors by Horne is seeking a Service Technician to diagnose and repair windows and doors in customers' homes. This role suits a hands-on problem-solver who takes pride in accurate work and delivering an exceptional customer experience.

You will join a team that values reliability, attention to detail, and strong customer service, with a company vehicle provided and ongoing support for professional growth.

Qualifications

• Strong customer service skills and a customer-focused attitude.
• Analytical worker who consistently does the right thing.
• Mechanical aptitude and basic carpentry skills.
• Responsible, reliable and attentive to detail.
• A clean driving record.

Responsibilities

• Diagnose and repair Pella Windows and Doors in customers' homes.
• Deliver accurate work and exceptional customer experience.
• Hands-on problem-solving and quality service delivery.

Skills

Strong customer service

Analytical thinker

Mechanical aptitude

Basic carpentry

Detail oriented

Clean driving record

Job description

Description

Are you customer service oriented, mechanically inclined, and detail oriented?

Pella Windows and Doors by Horne, an industry leading company for over 60 years is looking for a highly motivated, problem- solving Service Technician to join our team. Our Service Technicians diagnose and repair Pella Windows and Doors in our customers' homes. This role is idea for someone who takes pride in accurate work, enjoys hands-on problem-solving, and is committed to delivering an exceptional customer experience.

Requirements

What We’re Looking For:

• Strong customer service skills and a customer-focused attitude


• A steady and analytical worker who constantly does the right thing


• A mechanical aptitude and basic carpentry skills


• Someone who is responsible, reliable and attentive to detail


• A clean driving record

What We Offer:

• Competitive pay based on experience


• Comprehensive benefits: medical, dental, vision, life, long-term disability, and a 401k company match


• Great culture


• Use of a company vehicle


• Training and ongoing support.

Do you like interacting with and helping people? Do you want to work with a team that cares about you?