Service Team Leader - Route, Sales & Training

Cintas; Grand Rapids (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

401(k) match

Insurance

Paid time off

Career advancement

Job summary

Cintas Corporation is seeking a Service Supervisor to lead the customer‑facing service team on route and in‑house in Grand Rapids, MI. You will supervise the team, handle contract renewals, and help drive internal sales to deliver high levels of customer service and product quality.

The role requires driving a company vehicle, training and evaluating staff, and maintaining an efficient route structure with driver compliance. This is a middle‑management, full‑time position based in Grand Rapids.

Qualifications

• Must have active driver's license.
• Must be at least 21 years of age.
• DOT medical certification required.
• Provide documentation regarding previous employment.

Responsibilities

• Supervise the service team on route and in‑house to ensure customer service and product quality.
• Oversee renewals of customer contracts and drive internal sales.
• Drive a company‑owned vehicle to and from customer sites and assist with lifting, carrying, and walking in/out of accounts.
• Maintain an efficient route structure and ensure driver compliance.

Skills

Supervision

Customer service

Sales

Training

Education

Bachelor's degree preferred

High School Diploma/GED

Job description

Cintas Corporation is seeking a Service Supervisor to lead the customer‑facing service team on route and in‑house in Grand Rapids, MI. You will supervise the team, handle contract renewals, and help drive internal sales to deliver high levels of customer service and product quality.

The role requires driving a company vehicle, training and evaluating staff, and maintaining an efficient route structure with driver compliance. This is a middle‑management, full‑time position based in Grand Rapids.