Service Team Lead: Route, Sales & Training

Cintas Corporation; Nashville (TN); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Shar.

Employee Stock Ownership Plan (ESOP)

Disability, Life and AD&D Insurance, 0

Paid Time Off and Holidays

Skills Development, Training andCareer

Job summary

Cintas Corporation seeks a Service Supervisor to lead the customer-facing service team on route and in-house, ensuring top-tier service and product quality. You will manage hiring, training, development and evaluation of staff to sustain excellent customer experiences.

Responsibilities include supervising routes, renewals, and sales activities, driving a company vehicle to client sites, and ensuring driver compliance. This is a middle-management role with direct leadership accountability.

Qualifications

• Active driver's license; 21+ years old; DOT medical certification.
• DOT requirements for driving a vehicle weighing more than 10,000 lbs.
• Experience in sales or customer service preferred.

Responsibilities

• Supervise the service team providing customer service, sales, and product pickup and delivery.
• Hire, train, develop and evaluate the service team to ensure high customer service and product quality.
• Drive a company vehicle to and from customer sites and assist with lifting and walking in/out of accounts.
• Oversee key service areas: customer relationships, renewals, internal sales, route efficiency and driver compliance.
• Operate in a middle-management role with direct supervisory accountability.

Education

High School Diploma/GED

Bachelor's degree

Job description

Cintas Corporation seeks a Service Supervisor to lead the customer-facing service team on route and in-house, ensuring top-tier service and product quality. You will manage hiring, training, development and evaluation of staff to sustain excellent customer experiences.

Responsibilities include supervising routes, renewals, and sales activities, driving a company vehicle to client sites, and ensuring driver compliance. This is a middle-management role with direct leadership accountability.