Service Team Leader

Aggreko, LLC; Miami (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Bilingual Service Team Leader to join their Miami Service Center. This pivotal role involves managing a diverse team of technicians, ensuring safety and quality standards are met, and providing exceptional support to customers. With a focus on career growth and a commitment to a safety-driven culture, this position offers a competitive compensation package and opportunities for professional development. Join a forward-thinking company that values diversity and inclusion, and be part of a team that powers progress for customers and communities alike.

Benefits

Competitive compensation package

Annual bonus program

No cost medical plan option

Paid training programs

Career growth opportunities

Tuition reimbursement

Safety-focused culture

Qualifications

• Minimum of an Associate’s degree or relevant years of experience in Power Generation and HVAC.
• Management experience in a diverse and technical environment is required.

Responsibilities

• Manage a team of 10+ technical employees and ensure safety practices are followed.
• Provide effective support to customers and coordinate daily activities.

Skills

Bilingual

Interpersonal Skills

Customer Service

Leadership Skills

Organizational Skills

Flexibility and Adaptability

Education

Associate’s Degree

Relevant Work Experience

Tools

MS Office

ERP System

Salesforce

M3

Job description

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We are immediately hiring a Bilingual Service Team Leader in our Service Center in Miami, FL - a role that will help us to power progress for our customers.

Why Aggreko? Here are some of the benefits and rewards:

1. Competitive compensation package
2. Annual bonus program tied to company and individual performance
3. No cost medical plan option available
4. Paid training programs
5. Career growth opportunities and tuition reimbursement
6. Safety-focused culture

What you will do:

You will be based in our Miami, FL Service Center reporting to the Service Center Manager. You will manage a team of 10+ technical employees, providing functional and technical support to coordinate all activities within the assigned region.

Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards.

Ensure that facilities and work areas are safe, clean, and fully operational; handle purchase orders of parts and service order execution.

Provide effective and timely support to customers and the service center team; schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work.

Responsible for the maintenance of Electronic Daily Timesheets; drive adherence to business practices and cost controls to ensure profitability; coordinate the timely maintenance, availability, and reliability of fleet for deployment; resolve fleet discrepancies for inventory accuracy and cycle counts.

Assist with equipment allocation and support all stakeholders involved in the process; provide reporting and analysis for the Service Center Manager.

Personally champion and ensure effective adherence to company policies and procedures; able to travel 20 to 30% yearly and be on call.

We’re experts, which means you’ll have the following skills and experience:

Minimum of an Associate’s degree or relevant years of experience, preferably in the Power Generation and HVAC industry.

Proficiency in MS Office and prior experience with an ERP system, Salesforce, M3.

Excellent interpersonal, teamwork, customer service, and leadership skills.

Strong organizational skills and skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.

Management experience in a diverse and technical environment required.

We recruit the best talent. Apply now and help us keep the power on.

#LI-NM2

Equity, diversity and inclusion at Aggreko:

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes, and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About Us

At Aggreko, we provide energy solutions so communities can thrive and businesses can grow.

We bring power, heat, and cooling to customers and communities wherever they need it.

No two days are the same. We work in dynamic environments and offer a wide range of opportunities for motivated people to enrich their lives and communities. If you are prepared to give us your best, you can learn and grow quickly.

We are building an inclusive culture and an environment where everyone can be at their best. We encourage everyone to be themselves at work because we know that’s how we achieve our potential.

Join us, bring your energy, and grow your career.