Support Service Team Leader-Miami

Laboratory Corporation; Miami (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

A leading company in the health sector is seeking a Support Services Team Leader in Miami. This role involves supervising operations, improving processes, and ensuring quality in a fast-paced environment. Ideal candidates will have relevant experience and strong leadership skills.

Benefits

Medical

Dental

Vision

Life Insurance

401(k)

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• At least 3 years of relevant experience in a clinical laboratory.
• Prior leadership experience is a plus.

Responsibilities

• Assist in the supervision of the day-to-day operations.
• Perform quality assurance checks to ensure efficiency and accuracy.
• Encourage process improvements and best practices.

Skills

Communication

Organizational Skills

Critical Thinking

Leadership

Education

High school diploma or equivalent

Associate's degree or higher

Tools

Microsoft Office

Job description

Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry-leading company that offers growth and stability? LabCorp is seeking a Support Services Team Leader to join our team. In this position, you will work in a fast-paced, customer-focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives".

Work Schedule:

Monday through Friday, 8am-4:30pm

Work Location:

1400 NW 12th Ave Miami, FL

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan. Casual, PRN & Part-Time employees scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Click here for more detailed information.

Job Responsibilities:

1. Assist in the supervision of the day-to-day operations of the Department Name department.
2. Help lead the team in their daily processes and procedures.
3. Assist with preparation of laboratory specimens for analysis and testing.
4. Oversee routing of specimens to their respective prep areas.
5. Encourage process improvements and best practices.
6. Perform quality assurance checks to ensure efficiency and accuracy.
7. Resolve production errors as requested by management.
8. Research and resolve production errors, escalating when necessary.
9. Engage in continuous process and service level improvements.
10. Enforce and manage policies and procedures.
11. Perform administrative duties as needed.

Job Requirements:

1. High school diploma or equivalent.
2. Associate's degree or higher is a plus.
3. At least 3 years of relevant experience, preferably in a clinical laboratory.
4. Prior leadership experience is a plus.
5. Familiarity with laboratory operations, policies, and procedures is preferred.
6. Strong computer skills and working knowledge of Microsoft Office.
7. Excellent written and verbal communication skills.
8. High attention to detail with strong organizational and prioritization skills.
9. Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
10. Ability to handle the physical requirements of the position.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge, and the chance to make a real difference, apply today!