Support Service Team Leader-Miami

Laboratory Corporation; Miami (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a Support Services Team Leader to guide a dedicated team in a dynamic laboratory environment. This role involves overseeing daily operations, ensuring quality standards, and implementing process improvements. The ideal candidate will have a strong background in laboratory operations and leadership, along with excellent communication skills. Join a company committed to improving health and lives, where you can grow and make a significant impact on the team and the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Tuition Reimbursement

Employee Stock Purchase Plan

Qualifications

• 3+ years of relevant experience in a clinical laboratory setting.
• Strong leadership and communication skills are essential.

Responsibilities

• Supervise daily operations and lead the team in processes.
• Perform quality assurance checks and resolve production errors.

Skills

Detail-oriented

Leadership

Communication Skills

Critical Thinking

Organizational Skills

Computer Skills

Education

High School Diploma

Associate's Degree

Tools

Microsoft Office

Job description

Support Services Team Leader

Are you detail-oriented, process-focused, and enjoy leading others? LabCorp is seeking a Support Services Team Leader to join our team. In this position, you will work in a fast-paced, customer-focused, and challenging environment, contributing to our mission: "Improving Health, Improving Lives."

Work Schedule:

Monday through Friday, 8 am - 4:30 pm

Work Location:

1400 NW 12th Ave, Miami, FL

Benefits:

Employees scheduled to work 20 or more hours per week are eligible for comprehensive benefits including Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement, and Employee Stock Purchase Plan. Casual, PRN, & Part-Time employees scheduled to work less than 20 hours are eligible for the 401(k) Plan only. Click here for more detailed information.

Job Responsibilities:

1. Assist in supervising the day-to-day operations of the department.
2. Lead the team in their daily processes and procedures.
3. Assist with preparation of laboratory specimens for analysis and testing.
4. Oversee routing of specimens to their respective prep areas.
5. Encourage process improvements and best practices.
6. Perform quality assurance checks to ensure efficiency and accuracy.
7. Resolve production errors as requested by management.
8. Research and resolve production errors, escalating when necessary.
9. Engage in continuous process and service level improvements.
10. Enforce and manage policies and procedures.
11. Perform administrative duties as needed.

Job Requirements:

1. High school diploma or equivalent.
2. Associate's degree or higher is a plus.
3. At least 3 years of relevant experience, preferably in a clinical laboratory.
4. Prior leadership experience is a plus.
5. Familiarity with laboratory operations, policies, and procedures is preferred.
6. Strong computer skills and working knowledge of Microsoft Office.
7. Excellent written and verbal communication skills.
8. High attention to detail with strong organizational and prioritization skills.
9. Strong critical thinking skills with the ability to make decisions in a fast-paced environment.
10. Ability to handle the physical requirements of the position.

If you're seeking a career with growth opportunities, continual development, professional challenges, and the chance to make a difference, apply today!

Equal Opportunity Employment:

Labcorp is proud to be an Equal Opportunity Employer. We promote inclusion and do not tolerate harassment or discrimination. Employment decisions are based on qualifications and merit. Qualified applicants will be considered regardless of race, religion, color, national origin, sex, family or parental status, marital status, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Applicants with arrest or conviction records will also be considered in accordance with law.

Accessibility and Privacy:

If you need assistance or accommodations in applying, please visit our accessibility site or contact us at Labcorp Accessibility. For more information on how we handle your data, see our Privacy Statement.