Service Team Leader

Aggreko; Miami (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Service Team Leader in Miami, FL. This role is pivotal in managing a diverse team of technicians, ensuring safety and operational excellence. You'll be instrumental in providing top-notch support to customers while fostering a collaborative environment. With opportunities for career growth and a commitment to diversity, this position offers a chance to make a meaningful impact in the energy solutions sector. If you're passionate about leading teams and driving progress, this is the perfect opportunity for you.

Benefits

Competitive compensation package

Annual bonus program

No-cost medical plan option

Paid training programs

Career growth opportunities

Tuition reimbursement

Safety-focused culture

Qualifications

• Experience managing a team of 10+ technical employees.
• Proficiency in Power Generation and HVAC industries.

Responsibilities

• Manage a diverse team of technicians, ensuring safety and quality.
• Provide effective support to customers and coordinate daily activities.

Skills

Bilingual (Spanish)

Team Management

Customer Service

Organizational Skills

Leadership Skills

Education

Associate’s Degree

Tools

MS Office

Salesforce

ERP Systems

M3

Job description

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we're proud of the difference we make to customers, local communities, and towards a sustainable future.

We are immediately hiring a Bilingual Service Team Leader in our Service Center in Miami, FL — a role that will help us power progress for our customers.

Why Aggreko? Here are some benefits and rewards:

• Competitive compensation package
• Annual bonus program tied to company and individual performance
• No-cost medical plan option available
• Paid training programs
• Career growth opportunities and tuition reimbursement
• Safety-focused culture

What you will do:

• You will be based in our Miami, FL Service Center, reporting to the Service Center Manager. You should have experience managing a team of 10+ technical employees, providing functional and technical support, and coordinating activities within the region.
• Manage a diverse team of multi-skilled technicians, adhering to safety practices and quality standards.
• Ensure facilities and work areas are safe, clean, and operational; handle purchase orders for parts and service orders.
• Provide effective and timely support to customers and the service center team; schedule and coordinate fleet and staff deployment for daily activities and projects.
• Maintain Electronic Daily Timesheets, ensure adherence to business practices and cost controls, and coordinate fleet maintenance, availability, and reliability, resolving discrepancies as needed.
• Assist with equipment allocation, stakeholder coordination, and provide reports and analysis to the Service Center Manager.
• Champion adherence to company policies, be willing to travel 20-30% annually, and be on call as needed.

Skills and experience required:

• Minimum of an Associate’s degree or equivalent experience, preferably in Power Generation and HVAC industries.
• Spanish bilingual proficiency is required.
• Proficiency in MS Office, with experience in ERP systems, Salesforce, M3 preferred.
• Excellent interpersonal, teamwork, customer service, and leadership skills.
• Strong organizational skills with the ability to multitask, adapt, and prioritize effectively.
• Management experience in a diverse, technical environment is required.

We recruit the best talent. Apply now and help us keep the power on.

#LI-NM2

Equity, Diversity, and Inclusion at Aggreko

We welcome individuals from diverse backgrounds and cultures, respecting unique skills, attitudes, and experiences. We encourage everyone to be themselves at work, as this fosters the best outcomes for our team, customers, communities, and careers.

We are an equal opportunity employer. Your application will be considered based on your qualifications and experience, regardless of race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.