Service Team Lead – Route & Customer Care

Cintas Corporation; Beaverton (OR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

401(k) with company match/ESOP

Disability & Life Insurance

Paid time off & holidays

Skills development & advancement

Job summary

Cintas Corporation is seeking a Service Supervisor to lead the customer-facing service team both on route and in-house, hiring, training, developing, and evaluating staff to deliver excellent service and product quality.

This middle-management role involves supervising routes, maintaining client relationships, handling contract renewals, and ensuring driver compliance, with responsibilities including driving a company vehicle and supporting the team with lifting and safety.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• Must meet DOT driving requirements for vehicles over 10,000 lbs.
• Active driver's license and age 21+ required.
• Experience in sales or customer service preferred; training/instruction experience a plus.

Responsibilities

• Supervise the service team on route and in-house to ensure top customer service.
• Oversee route structure, renewals, and driver compliance with strong customer relationships.
• Drive company vehicle to customer sites and assist with lifting and safety.
• Hire, train, develop, and evaluate staff for performance and growth.

Skills

Sales experience

Customer service

Instructor training

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

Cintas Corporation is seeking a Service Supervisor to lead the customer-facing service team both on route and in-house, hiring, training, developing, and evaluating staff to deliver excellent service and product quality.

This middle-management role involves supervising routes, maintaining client relationships, handling contract renewals, and ensuring driver compliance, with responsibilities including driving a company vehicle and supporting the team with lifting and safety.