Service Support & Billing Specialist

Hunter Super Techs - TurnPoint; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

PTO

401k match

Bonus incentives

Tuition reimbursement

Medical, Dental and Vision plans

EAP

Job summary

Integrated Power Services is seeking a Service Support Coordinator to handle billing, order processing, and administrative tasks across field and repair services. You will prepare invoices, manage documentation, and coordinate with vendors to ensure timely delivery and accurate records.

The role requires 3+ years in order processing or related admin work, with strong MS Office skills and the ability to work under pressure while maintaining quality and service levels.

Qualifications

• 3+ years of order processing, billing/invoicing and/or administration experience required.
• High school diploma or GED required; associate or 4-year degree preferred.
• Excellent computer skills including knowledge of Microsoft Office (Excel, Word and Outlook) required.
• Ability to work under pressure, manage multiple priorities and meet deadlines.
• Excellent problem solving and analytical skills.
• Demonstrate effective written and oral communication skills.

Responsibilities

• Assist Field Services and Repair Services with administrative duties including billing and order processing.
• Prepare jobs for invoicing and collect supporting documentation.
• Create invoices and upload via client portals or email to clients.
• Process purchase orders for parts/materials and coordinate with vendors.
• Support month-end closing and reconcile sales tax certificates.
• Liaise between customers and internal teams for timely issue resolution.

Skills

Order processing

Billing/Invoicing

Administrative experience

Problem solving

Written & verbal communication

Under pressure/time management

Education

High school diploma or GED

Associate or 4-year degree preferred

Tools

Microsoft Office

Job description

Integrated Power Services is seeking a Service Support Coordinator to handle billing, order processing, and administrative tasks across field and repair services. You will prepare invoices, manage documentation, and coordinate with vendors to ensure timely delivery and accurate records.

The role requires 3+ years in order processing or related admin work, with strong MS Office skills and the ability to work under pressure while maintaining quality and service levels.