Service Supervisor: Route Lead, Client Success & Sales

Cintas Corporation; Portland (OR); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Disability & Life Insurance

Paid Time Off

Career Development

Job summary

Cintas Corporation is seeking a Service Supervisor to lead our customer-facing service team, both on route and in-house in Portland, Oregon. You will supervise the service team responsible for customer service, sales, and the pick-up and delivery of products to customers, while developing staff to maintain top service and quality.

The role involves managing route efficiency, renewals of contracts, driver compliance, and strong customer relationships, with opportunities for career advancement

Qualifications

• Active driver's license and ability to meet DOT requirements for driving a regulated vehicle weighing over 10,000 lbs.
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding previous employment

Responsibilities

• Supervise service team delivering customer service and sales; manage pick-up and delivery operations.
• Hire, train, develop, and evaluate staff to ensure quality and efficiency.
• Drive company vehicle to and from customer sites as needed.
• Oversee route structure, renewals, and driver compliance.
• Maintain strong customer relationships and improve internal sales.

Skills

Customer service

Sales experience

Training experience

Education

High School Diploma/GED

Bachelor's degree preferred

Job description

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Location:

Portland, OR, US, 97203

Requisition Number: 232223

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervisingthe service team who provides customer service, salesand the pick-up and delivery of products to our customers; hiring, training, developingand evaluating the service team to ensureCintas customers receive the highest level of customer service and product quality in the most efficient manner;driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts.This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT)or Provincial requirementsfor driving a regulated vehicleweighing more than 10,000 lbs.In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Nearest Major Market: Portland Oregon
Job Segment: Manager, Compliance, Management, Legal