Service Dept Manager - Lead Techs, Scheduling & Customer Experience

DH Pace Company, Inc.; Olathe (KS); Sur place; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision benefits

401(k) with match

Résumé du poste

DH Pace Company, Inc. is seeking a Service Manager to lead our commercial service and installation teams, directly overseeing equipment, service, and technicians with a strong emphasis on customer interaction and cost control.

The role requires handling scheduling, dispatch, and hands-on problem solving, while developing staff and maintaining high service quality. A Bachelor's degree is preferred and a valid driver's license is required; we offer comprehensive benefits and competitive

Qualifications

• Bachelor's degree highly preferred
• Minimum two years' work experience with supervisory or managerial responsibilities
• Excellent communicator who is highly organized with good mechanical aptitude
• Must possess a Valid Driver's License and good driving record

Responsabilités

• Budget and P&L responsibility with control of labor and material costs
• Directly assist with employee/job scheduling/dispatching and troubleshoot issues
• Communicate with customers to ensure high-quality service
• Develop, train and hire technicians, office staff and management trainees

Connaissances

Communication

Supervisory experience

Scheduling

Driver's license

Formation

Bachelor's Degree

Description du poste

DH Pace Company, Inc. is seeking a Service Manager to lead our commercial service and installation teams, directly overseeing equipment, service, and technicians with a strong emphasis on customer interaction and cost control.

The role requires handling scheduling, dispatch, and hands-on problem solving, while developing staff and maintaining high service quality. A Bachelor's degree is preferred and a valid driver's license is required; we offer comprehensive benefits and competitive