Service Supervisor - Commercial Operations

DH Pace Company, Inc.; St. Louis (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

401(k) with match

Health Savings Account

Flexible Spending Account

Life insurance

Job summary

DH Pace Company, Inc. is hiring a Service Supervisor for the Commercial Operations team in St. Louis. The role requires strong leadership, scheduling coordination, and a focus on customer service to ensure efficient operations and high-quality service.

The position involves supervising the service team, guiding daily activities, and ensuring accurate billing and documentation. A bachelor's degree and strong communication skills are preferred.

Qualifications

• Bachelor's degree or equivalent combination of education and experience preferred.
• Experience communicating with customers in a professional manner.
• Ability to lead and develop a team, with strong scheduling and organizational skills.

Responsibilities

• Assist with daily scheduling of all jobs and meet customer preferences.
• Provide problem-solving support to office staff and service technicians.
• Monitor schedules in real time to maximize efficiency and profitability.
• Track completed jobs and follow up with customers to ensure satisfaction.
• Handle administrative paperwork and ensure proper billing.

Skills

Communication skills

Leadership abilities

Technical aptitude

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

DH Pace Company, Inc. is hiring a Service Supervisor for the Commercial Operations team in St. Louis. The role requires strong leadership, scheduling coordination, and a focus on customer service to ensure efficient operations and high-quality service.

The position involves supervising the service team, guiding daily activities, and ensuring accurate billing and documentation. A bachelor's degree and strong communication skills are preferred.