Service Shop Lead - Heavy Equipment & Tech Coach

Ohio Cat; Walton (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) match and employer contribution

Health Insurance with HSA

Credit Union membership

Life Insurance & Disability

Scholarships for employees' families

Annual bonus potential

Job summary

Ohio Cat is seeking a Service Supervisor to lead the branch service shop and yard, ensuring safe, efficient, and profitable operations. You will supervise technicians, provide coaching, development, and training, and stay current with manufacturer warranties and policies while monitoring repair progress.

You’ll partner with other supervisors to grow the service team. Ideal candidates bring strong leadership, heavy equipment knowledge, and proven ability to serve internal and external customers.

Qualifications

• High school diploma or equivalent required.
• Five years of industry experience.
• Five years supervisory experience.
• Knowledge and understanding of heavy equipment.
• Proven experience working closely with internal and external customers.

Responsibilities

• Lead the branch service shop and yard to ensure safe, efficient, and profitable operations.
• Supervise technicians and provide coaching, development, and training.
• Stay up to date with manufacturer warranties and policies; monitor repair progress.
• Collaborate with other supervisors to grow the service team.

Skills

Team leadership

Customer service

Organizational skills

Technical aptitude

Self-motivated

Education

High school diploma or equivalent

Job description

Ohio Cat is seeking a Service Supervisor to lead the branch service shop and yard, ensuring safe, efficient, and profitable operations. You will supervise technicians, provide coaching, development, and training, and stay current with manufacturer warranties and policies while monitoring repair progress.

You’ll partner with other supervisors to grow the service team. Ideal candidates bring strong leadership, heavy equipment knowledge, and proven ability to serve internal and external customers.