Service Scheduling & Warranty Coordinator

Johnson Health Tech North America; BLOOMINGTON (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan with company contributions

Generous Paid Time Off

Exclusive Product Discounts

Job summary

Johnson Health Tech North America is seeking a Service Support Agent in Bloomington, MN to coordinate with customers and technicians to schedule service visits, confirm warranties, and generate invoices when work is completed. The role requires teamwork with accounts receivable and third-party providers to ensure warranty revenue is collected accurately.

Qualifications include a high school degree, 1–2 years of customer service or scheduling experience, and advanced skills in Excel, Word and

Qualifications

• High school degree or equivalent.
• 1–2 years of customer service and/or scheduling experience preferred.
• Advanced Microsoft Excel, Word, and Outlook skills necessary.

Responsibilities

• Coordinate with customers and Service Technicians to schedule service visits.
• Confirm manufacturer warranties and invoice upon completion.
• Assist in collections and maintain positive customer relationships.

Job description

Johnson Health Tech North America is seeking a Service Support Agent in Bloomington, MN to coordinate with customers and technicians to schedule service visits, confirm warranties, and generate invoices when work is completed. The role requires teamwork with accounts receivable and third-party providers to ensure warranty revenue is collected accurately.

Qualifications include a high school degree, 1–2 years of customer service or scheduling experience, and advanced skills in Excel, Word and