Service Scheduling & Dispatch Specialist

Everon; Orange (CA); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) with company match

Disability coverage

Life insurance

Wellbeing benefits

Paid time off

Paid holidays

Job summary

Everon is seeking an organized Administrative Coordinator to support field operations and service teams. You will schedule appointments, dispatch technicians, create work orders, and keep customers informed throughout the service process.

Responsibilities include coordinating sub-contractors, maintaining schedules, handling paperwork, generating daily reports, and acting as a liaison between Sales, Project Managers and technicians. High attention to detail is essential.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of administrative experience in sales or service industry.
• ERP systems knowledge preferred.
• Proficient in Microsoft Office (Word, Excel & PowerPoint).

Responsibilities

• Schedule appointments and dispatch technicians to maximize productivity.
• Create work orders, provide status to customer, and follow up with technicians.
• Confirm work orders are completed and/or closed by reviewing notes and pending items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.
• Coordinate activities with technicians to ensure paperwork is completed on time.
• Maintain appointment schedules.
• Order material and equipment.
• Receive and issue materials to technicians.
• Complete daily reports.
• Assist in coordinating activities such as scheduling, customer notifications and equipment procurement.
• Conduct physical inventory.
• Act as liaison between Sales, Project Managers and technicians.
• Other duties as assigned.

Skills

Administrative duties

Decision making

Organizational skills

Communication

Data analysis

Scheduling/Dispatching

Education

High School Diploma or GED

Tools

ERP systems

Microsoft Office

Job description

Everon is seeking an organized Administrative Coordinator to support field operations and service teams. You will schedule appointments, dispatch technicians, create work orders, and keep customers informed throughout the service process.

Responsibilities include coordinating sub-contractors, maintaining schedules, handling paperwork, generating daily reports, and acting as a liaison between Sales, Project Managers and technicians. High attention to detail is essential.