Service Scheduling & Billing Coordinator

Andersen Corp.; Tempe (AZ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Teammate Assistance Plan

Performance Based Bonus Potential

Tuition Reimbursement

401k with 50% match up to 6% of your

Paid Time Off

Company Paid Holidays

Paid Volunteer Time

Job summary

Andersen Corp. in Tempe, AZ seeks a detail-oriented Scheduling Coordinator to manage inbound/outbound calls, schedule service technicians, and verify billing for non-warranty work.

The role requires strong communication, teamwork, and MS Office proficiency. You will document every action, handle orders and payments, and support a growing service division within a collaborative environment.

Qualifications

• Customer Service experience required.
• Excellent oral and written communication skills.
• Ability to work individually and in a team environment.
• Proficient in MS Office Suite, especially Excel.
• Must be comfortable typing and answering phone calls.
• Ability to adapt well and accept feedback in a changing environment.
• Experience with operations, permitting, or ordering is a plus.

Responsibilities

• Take both inbound and outbound scheduling calls; including returning voicemails.
• Maintain service scheduling for Service Technicians.
• Quote parts and labor cost for non-warranty services.
• Verify that payment has been received for any billable order prior to ordering or scheduling.
• Documentation at every point of action and customer contact.
• Scan service orders and confirmation into the correct customer's electronic file.
• Other duties as assigned.

Skills

Customer service

Communication skills

Team environment

MS Office Excel

Typing and calls

Adaptability to change

Operations experience

Permitting knowledge

Job description

Andersen Corp. in Tempe, AZ seeks a detail-oriented Scheduling Coordinator to manage inbound/outbound calls, schedule service technicians, and verify billing for non-warranty work.

The role requires strong communication, teamwork, and MS Office proficiency. You will document every action, handle orders and payments, and support a growing service division within a collaborative environment.