Service Scheduler & Operations Liaison

Lift Solutions Holdings, LLC; Milwaukee (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

Lift Solutions Holdings, LLC is seeking a Service Coordinator to manage day-to-day scheduling, workloads, and staffing while coordinating with customers for service availability and delivery of rental equipment. The role involves collaboration with the Field Operations Supervisor to resolve issues in technician documentation and to ensure timely billing.

The position requires 1–2 years in customer service, familiarity with MS Word/Excel, and comfort with inspecting and tracking service work.

Qualifications

• 1–2 years of experience in a customer service role.
• Manufacturing or automotive industry experience preferred.

Responsibilities

• Schedule daily workload and staffing to maximize efficiency.
• Audit reports and ensure completion by the next business day.
• Confirm scheduling with end users and field operatives.
• Source and track supplies needed to complete work.
• Estimate immediate customer needs and urgent service requests.
• Assemble job information for billing and retrieve Purchase Orders.
• Assist with Compliance activities and 6S Audits.

Skills

Customer service

Interpersonal skills

Communication

Time management

Organizational skills

Education

High School Diploma

Tools

InspectAll

MS Word

Excel

Job description

Lift Solutions Holdings, LLC is seeking a Service Coordinator to manage day-to-day scheduling, workloads, and staffing while coordinating with customers for service availability and delivery of rental equipment. The role involves collaboration with the Field Operations Supervisor to resolve issues in technician documentation and to ensure timely billing.

The position requires 1–2 years in customer service, familiarity with MS Word/Excel, and comfort with inspecting and tracking service work.