Service Scheduler & Customer Care Pro

Livingoodsonline; Pooler (GA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Livingoodsonline, Savannah’s largest independent home appliance store, is looking for a skilled Customer Service Representative/Scheduling Coordinator in Pooler, Georgia. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities include interacting professionally with customers, scheduling services, and managing service ticket files.

This position offers competitive salary, health, dental, and vision insurance, alongside paid time off and other benefits.

Qualifications

• Previous customer service experience.
• Excellent communication skills and strong telephone etiquette.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Interact with customers in a friendly and professional manner.
• Schedule service on customer's home appliances using software.
• File completed service tickets.

Skills

Communication skills

Customer service experience

Organizational skills

Interpersonal skills

Job description

Livingoodsonline, Savannah’s largest independent home appliance store, is looking for a skilled Customer Service Representative/Scheduling Coordinator in Pooler, Georgia. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities include interacting professionally with customers, scheduling services, and managing service ticket files.

This position offers competitive salary, health, dental, and vision insurance, alongside paid time off and other benefits.