Service Sales Engineer - Southeast

Leybold; Orlando (FL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Service Sales Engineer to join their innovative team. This role offers a unique opportunity to work with cutting-edge technology and sustainable solutions across various sectors, including energy and aerospace. You will collaborate with engineers and account managers to enhance client processes and maximize equipment efficiency. With a focus on customer satisfaction and technical excellence, this position promises a rewarding career path in a supportive and flexible work environment. If you are passionate about driving change and fostering innovation, this role is perfect for you.

Benefits

Competitive Compensation Package

Learning Opportunities

Global Job Prospects

Technical Training

Relocation Assistance

Qualifications

• Degree in engineering or science with related experience is essential.
• Proven skills in lead generation and customer engagement.

Responsibilities

• Promote service products and provide technical support to clients.
• Develop strategies to expand business in the region.

Skills

Lead Generation

Customer Communication

Technical Problem Solving

MS Office Proficiency

Interpersonal Skills

Education

Engineering or Science Degree

Technical Equivalent

Tools

MS Office

Job description

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission/Purpose Of The Job

We at Leybold Vacuum, part of the Atlas Copco Group, believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best-in-class service to our customers around the globe.

That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive, and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

This is a key, high-impact position that makes a difference in the world. At Leybold, we help advance the world’s technology by helping companies push the boundaries of their own capabilities. In this position, you will work with applications engineers, product engineers, and account managers to design and offer Leybold service and solutions that help clients supercharge their process efficiencies. This position acts as the service sales liaison between the Leybold factory and the client with the intent to teach companies how to maximize the lifecycle of their equipment through the VTS Service Ladder.

Main Responsibilities

• This position involves a mix of time in the home office and on-site work at some of the world's most technologically advanced factories, demonstrating to engineers and management how to maximize the life of their equipment by promoting the VTS Service Ladder.
• Promote company service products (Service Ladder) by understanding failure modes and working to offer customers service options that mitigate downtime and/or equipment failure to maximize the COO while providing a positive customer experience across various markets including metallurgy, energy, aerospace, automotive, and more.
• Develop and implement strategies to expand business in your geographic region, targeting current clients and new opportunities for Leybold products and services.
• Provide outstanding technical support, service, and product selection assistance to delight customers.
• Maintain control of company property (vehicles, equipment, demo products, stock, etc.) at your control or customer sites.
• Primary responsibility for selling Leybold Services Product range.
• Collaborate with the equipment sales team to conduct operational reviews, secure repeat orders, and differentiate service offerings to penetrate new business.
• Prepare and deliver service sales presentations as needed.
• Focus on developing new business from customers with unserviced, lost, or newly installed equipment, or from competitors.
• Analyze customer needs and coordinate with internal teams to provide comprehensive vacuum after-sales service solutions.

Physical Demands And Work Environment

The physical demands and work environment include exposure to mechanical parts, outdoor weather, fumes, airborne particles, and occasional work at heights or with chemicals. The role requires sitting, standing, walking, climbing, and lifting up to 50 pounds. Frequent computer use is necessary, with specific visual abilities required. The position is 100% remote with occasional travel (up to 50%).

Scope Of The Job

• Geographical scope: Domestic
• Interaction skills: Internal and external
• Budget responsibility: None specified
• Number of direct reports: None

Skills/Knowledge/Education

• Engineering or science degree or technical equivalent, with engineering-related experience.
• Proven lead generation skills through cold calling, networking, and territory management.
• Experience in on-site customer-facing roles.
• Excellent communication skills, both oral and written.
• Ability to learn and communicate technical information effectively.
• Skill in creating customized solutions by coordinating technical resources.
• Strong interpersonal skills and ability to prioritize tasks.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Other Requirements / Desired Characteristics

• Sales and prospecting mindset.
• Background in rotating equipment and technical operations.
• High energy, curiosity, and commitment.
• Quick learner and innovative thinker.
• Military veterans encouraged to apply.
• Ability to work independently in a home office.
• Mechanical, vacuum, and fluid systems knowledge is a plus.
• Valid driver’s license required.

In Return, We Offer You

• Open culture receptive to change and feedback.
• Learning opportunities, global job prospects, and technical training.
• High standards for workplace safety.
• Competitive compensation package including benefits and relocation assistance.

Compensation

The starting salary varies based on location and qualifications. Employees typically do not start at the top of the range.

Equal Opportunity Statement

LEYBOLD USA INC. is an Equal Opportunity Employer – M/F/Disabled/Veterans.