Service Sales Engineer - Southeast

Leybold; Atlanta (GA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Service Sales Engineer to drive innovative solutions in the Southeast region. This role offers the opportunity to work closely with cutting-edge technologies and collaborate with engineers to enhance the efficiency of advanced manufacturing processes. You will be responsible for promoting service products, providing exceptional technical support, and developing strategies to expand business. Join a forward-thinking team that values collaboration and offers competitive compensation and benefits, all while making a significant impact in various industries, including aerospace and automotive.

Benefits

Health Benefits

Retirement Plans

Learning Opportunities

Safety Standards

Qualifications

• Degree in engineering or science or equivalent experience required.
• Experience in lead generation and technical communication is essential.

Responsibilities

• Promote company service products and maximize equipment lifecycle.
• Develop strategies to expand business and provide technical support.

Skills

Lead Generation

Customer-Facing Roles

Technical Communication

Custom Solutions

MS Office Proficiency

Education

Engineering/Science Degree

Job description

Join to apply for the Service Sales Engineer - Southeast role at Leybold.

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission/Purpose Of The Job

We at Leybold Vacuum, part of the Atlas Copco Group, believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best-in-class service to our customers around the globe.

That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive, and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

This is a key, high-impact position that makes a difference in the world. At Leybold, we help advance the world’s technology by helping companies push the boundaries of their own capabilities. In this position, you will work with applications engineers, product engineers, and account managers to design and offer Leybold service and solutions that help clients supercharge their process efficiencies. This position acts as the service sales liaison between the Leybold factory and the client, with the intent to teach companies how to maximize the lifecycle of their equipment through the VTS Service Ladder.

Main Responsibilities

• This position involves a mix of time in the home office and on-site work at some of the world's most technologically advanced factories to demonstrate to engineers and management how to maximize the life of their equipment by teaching and promoting the VTS Service Ladder.
• Promote company service products (Service Ladder) by understanding failure modes and working to offer customers service product options that can mitigate downtime and/or failure of the equipment to maximize the COO while delivering a positive customer experience within a geographic region, including markets like metallurgy, materials, architectural glass, energy, space, aerospace, automotive, and more.
• Develop and implement a vision and strategy to expand business in a geographical region, including current clients and new opportunities for Leybold products and services.
• Provide outstanding technical support, service, and product selection assistance to delight customers.
• Maintain company property (vehicle, computer, equipment, demo/loaner products, stock) in your control and at customer sites.
• Primary responsibility for selling the Leybold Services Product range.
• Support the equipment sales team by conducting operational reviews at accounts to secure repeat orders and differentiate services to penetrate new business.
• Prepare and deliver service sales presentations as needed.
• Focus on developing new business from customers with unserviced, lost, or newly installed pumps, or from competitive equipment.
• Analyze customer needs and coordinate with internal teams to provide comprehensive vacuum after-sales service solutions.

Physical Demands and Work Environment

The physical requirements include regular exposure to mechanical parts, outdoor weather, fumes, airborne particles, and occasional high places or chemicals. The noise level is usually loud. Employees must sit, stand, walk, climb, and lift up to 50 pounds occasionally. This is a remote position requiring travel approximately 50% of the time, often overnight.

Scope of the Job

• Geographical scope: Domestic
• Interaction skills: Internal and external

Responsibility for a defined budget, no direct reports, and interaction with multiple stakeholders.

Skills, Knowledge, and Education

• Engineering/science degree or equivalent experience.
• Experience in lead generation, customer-facing roles, and technical communication.
• Ability to create custom solutions and work independently.
• Proficiency in MS Office.

Other Requirements

• Prospecting and sales mentality, technical background, high energy, quick learner, and ability to work independently.
• Mechanical, vacuum, or fluid systems knowledge is a plus. Valid driver’s license required.

What We Offer

• Innovative culture, learning opportunities, safety standards, and competitive benefits including health, retirement, and leave policies.

Compensation

Salary varies based on location and qualifications. We are an equal opportunity employer.