Sales Engineer - Aesthetics/Medical

Symplast; United States; Remote; USD 79,000 - 122,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Engineer to showcase innovative software solutions to prospective clients. This role involves building strong customer relationships and effectively communicating the value of the software to meet their needs. The ideal candidate will thrive in a consultative sales environment, leveraging their sales skills and industry knowledge to drive business growth. With opportunities for mentorship and professional development, this position is perfect for someone who is self-motivated and eager to learn. Join a forward-thinking company that is transforming the aesthetics industry with cutting-edge technology and a commitment to exceptional customer service.

Qualifications

• Previous sales experience and/or training is required.
• Ability to learn quickly and work independently.
• Proficiency with technology and CRM tools.

Responsibilities

• Demonstrate product knowledge to articulate software benefits.
• Maintain a healthy pipeline of potential clients.
• Conduct needs analysis to uncover customer requirements.

Skills

Sales Experience

Communication Skills

Emotional Intelligence

Time Management

Negotiation Skills

Active Listening

Education

High School Diploma

Bachelor's Degree

Tools

CRM Tools

iPads

Smartphones

Job description

6 days ago Be among the first 25 applicants

Symplast is in search for a high energy and dynamic Sales Engineer. With a heavy focus on demonstrating Symplast software to prospective clients, the successful candidate takes a lead role on the technical side of the sale with the ability to highlight why our software solutions meet the needs of prospects (not “teach” prospects how to use it). You are a highly result driven person who will help to convert opportunities (provided by the Sales Development Team as well as through your own prospecting). Essentially you need to knock their socks off as you show how much better their business can be through the use of Symplast!

Your mission as a Sales Engineer is to develop and strengthen relationships with customers and internal partners by listening, creating value and by continuously creating and following up on leads and opportunities that support business growth for our customers and our own business. Your success in this role is determined by your ability to be customer oriented, while finding the most suitable value proposition for the customer through your skills in presenting/demonstrating various benefits of using the software. This position will require you to be highly organized, able to prioritize and communicate professionally/effectively.

At Symplast, you will have the opportunity to be closely mentored and professionally developed by seasoned Symplast sales professionals. Learning the benefits behind the features of our software solutions, the right candidate will be one who works well under pressure, easily initiates relaxed but informative two-way conversations with prospects and is highly self-motivated. The right candidate will also understand how to assess a company’s needs and cater the on-going outreach to each prospect specifically to become the trusted adviser as, at Symplast, we adopt a consultative sales approach, not a transactional one.

• Passionately demonstrate comprehensive product and industry knowledge to articulate benefits of the software that meet the needs of the prospect and add value to their business to create desire for action.
• Keep up with industry technology and trends.
• Maintain a healthy pipeline of potential clients, actively reaching out to find and create additional opportunities and by adhering closely to established sales processes - including meticulously recording client information and maintaining the CRM
• Utilize both company-provided leads while also proactively your own self-generated leads to maintain pipeline
• Establish rapport with your potential customers as a Trusted Advisor
• Conduct needs analysis of potential customers to uncover their needs when seeking new opportunities.
• Persuade prospective clients that a product or service will best satisfy their needs
• Combine industry and software knowledge with sales skills to interpret and manage client expectations
• Provide pre-sales assistance and product education
• Collaborate with within the sales team to encourage camaraderie and goal attainment
• Maintain a positive, friendly, and resilient attitude while demonstrating excellent business acumen
• Address and overcome objections in a firm, yet pleasant manner
• Relentlessly drive to achieve and exceed personal and company goals
• Occasional speaking at conferences/ events in a confident/ manner
• Regularly reviews own output to actively improve results based on what is within your control
• Perform other duties as assigned

Preferred Skills

• Commitment to honesty and integrity. We have built an incredible amount of trust and credibility over the last 10+ years and given how important our role is to the clientele we work with; we hold everyone on our team to the highest levels of honesty and accountability
• Demonstrated written and verbal communication excellence. As a client-facing representative of a Symplast, the Sales Engineer speaks with a variety of professionals which requires clear, concise, and effective interpersonal communications.
• Exhibit strong emotional intelligence. Sales Engineers that get along with well a variety of personality types, build rapport easily and find it enjoyable to converse with people who fit very well into this role.
• Ability to learn quickly. This role is ideal for someone that enjoys learning and researching and can do so efficiently, independently, and confidently. We encourage creative solutions!
• Excellent time management skills. Sales Engineers must be comfortable working in a deadline-driven environment while paying attention to detail and independently drive your daily sales activities.
• Tactful at negotiation and expectation management. As Symplast utilizes the consultative sales approach, the Sales Engineer must be able to say no and disagree with potential clients where appropriate to best advise them.
• Active listening. Sales Engineers that are naturally inquisitive and ask relevant questions to better understand will do well in this role!
• Ability to balance professionalism with approachability.

Qualification Requirements

• Previous sales experience and/or training is required
• High school education or equivalent
• Bachelor's degree preferred, but not required
• Proficiency with technology including iPads and smartphones, as well as Customer Relationship Management (CRM) tools
• Experience in presenting is an advantage– particularly regarding software
• Ability to speak publicly with confidence and poise
• Powerful sense of ambition, self-motivation, and self-discipline
• Naturally inquisitive

Travel Requirement

The Sales Engineer is a remote position located in our Florida market but will require travel to company training as well as industry events. There are up to 2 industry events per month.

About Symplast

With the #1 Mobile EHR/Practice Management platform, Symplast the 21st century solution that aesthetics and med spas have been waiting for. Symplast offers tools and solutions including conversion dashboards, HIPAA compliant texting, revenue cycle management, lead management, e-prescription and more. From check-in to charting, scheduling to marketing, Symplast’s all-in-one platform allows you to run your business from anywhere in the world, on any device, at any time!

Since its creation by a plastic surgeon with an adjoining medical spa, Symplast EHR has focused on mobile technology that changes the way providers present their services and the way that patients manage their health care.

Using cutting-edge cloud technology, Symplast’s tools are available on computers, tablets, and smartphones, creating a necessary work-life balance for doctors as they access the clinical, financial, and operational data of their business at any time, from any place.

We support clients by presenting them with their data, enabling their practice to make informed decisions and provide smarter care. Empowering both practice and patient to know, manage, and engage with one another, Symplast is disrupting the aesthetic industry and transforming the way healthcare is delivered.

Our mission is to continue to provide intuitive and innovative tools and solutions that will adapt to meet the ever-changing landscape of healthcare and the needs of today’s aesthetic patient. Symplast knows that your workflows become their patient experience.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

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