Service Sales Engineer - Mid Atlantic

Edwards Vacuum LLC; Easton (Northampton County); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Service Sales Engineer, where your sales expertise will drive sustainable growth across diverse industries. You'll be at the forefront of promoting innovative service solutions while working remotely. This role offers the chance to develop your skills in a dynamic environment, collaborating with a dedicated team to enhance customer satisfaction. With a strong focus on relationship-building and strategic sales, you'll play a key role in expanding market share and delivering exceptional service. If you're passionate about making a difference and thrive in a fast-paced setting, this opportunity is for you.

Benefits

Health Insurance Benefits

Vision and Dental Insurance

401k Matching

Paid Family Leave

Paternity/Maternity Leave

Qualifications

• 3+ years of direct sales experience in service and/or capital equipment.
• Strong strategic thinking and negotiation skills required.

Responsibilities

• Upsell and promote proactive service products to customers.
• Develop and maintain customer relationships and ensure excellent service.

Skills

Direct Sales Experience

Strategic Thinking

Negotiation Skills

Customer Relationship Management

Presentation Skills

Computer Skills

Hunting Mentality

Education

High School Diploma or GED

Bachelor's Degree in Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM Software

Job description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Our solutions are a key part of most industries - aerospace, automotive, heat treating, electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission:

Maximize the sustainable growth of our VTS business across the Mid-Atlantic Territory, by promoting solution sales of service products to new and existing customers, in accordance with agreed business plans. The work location is remote, with a preference for the successful candidate to be based in Philadelphia, Baltimore, or Northern Virginia.

Broad Activities:

The Service Sales Engineer (SSE) position will be provided the tools and support necessary to be successful and grow within the organization. The SSE will gain a deep understanding of our After Market and Service Sales strategy, while having the opportunity to hone and develop key sales behaviors.

Key Responsibilities:

• Upsell and promote our proactive service products - service plans, pump exchanges, certified units, field services, parts, and oil.
• Strategically grow the business through analysis and development of our pump install base.
• Expand market share by proactively seeking new customers not identified in the pump install base and/or using competitive products which we are capable of providing proactive services.

• Plan and prioritize sales activities towards achieving agreed business financial targets and KPIs, managing personal time and productivity.

• Create service plans and quotations using our internal quoting tool.
• Capture and maintain sales data in our CRM platform, including planning of appointments, visit reports, leads, opportunities, and quotations.
• Develop and maintain good customer relationships at all levels within the territory and ensure an excellent standard of aftermarket service.
• Identify and manage distributors and manufacturing representative companies.
• Collaborate effectively with service and divisional colleagues, managers, and support services. Be an effective leader.
• Attend sales meetings and undertake subsequent actions.
• Undertake ad-hoc project work related to VTS, including new products and marketing campaigns.
• Provide customer feedback regularly.
• Be prepared for intensive travel, including overnights.
• Perform other duties as assigned.

Note: This is not an IT/Software related position.

Skills/Education:

• High School Diploma or GED required. Bachelor's degree in business administration, communications, or related field preferred.
• Minimum of three (3) years of direct sales experience, selling service and/or capital equipment.
• Ability to exhibit a hunting mentality when sourcing leads and pursuing goals.
• Strong strategic thinking skills to build long-term plans for customers and the territory.
• Strong negotiating and presentation skills.
• Passion for service and customer satisfaction.
• Strong computer skills, including Microsoft Word, Excel, PowerPoint, CRM, and the ability to learn additional systems.
• Ability to build strong customer relationships and deliver customer-centric solutions.
• Ability to embrace change and create innovative ways for success.
• Focus on team success, working collaboratively and seeking better results.

Must be authorized to work in the US.

In return, we offer:

• Fair compensation package.
• Great health insurance benefits, including vision and dental.
• Strong retirement plan with 401k matching.
• Paid family leave, paternity/maternity leave, and other benefits for work-life balance.

Edwards Vacuum/Atlas Copco is an equal opportunity employer, committed to diversity and inclusion, and does not discriminate based on race, religion, gender, or other protected categories.

We believe there is always a better way. Our employees are full of ideas. Join us to make a difference locally and globally. We value diverse perspectives and strive to create an inclusive culture where everyone belongs.

For more information, visit our website: www.edwardsvacuum.com

A division of Atlas Copco

Diverse by nature and inclusive by choice

Bright ideas come from all of us. Embracing unique perspectives fosters innovation. Together, we build a culture of value, purpose, and belonging.