Service Sales Engineer - Mid Atlantic

Edwards Vacuum LLC; Virginia, Manassas (MN, VA); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company that is a leader in sustainable innovations across various industries. As a Service Sales Engineer, you will drive growth by promoting service products and building strong customer relationships. This role offers the chance to work with cutting-edge technologies while focusing on customer satisfaction and service excellence. With a competitive compensation package and a collaborative work environment, this position is perfect for those passionate about making a difference in the service industry. Embrace the opportunity to innovate and contribute to a better tomorrow.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401k Retirement Plan

Paid Family Leave

Paternity/Maternity Leave

Qualifications

• 3+ years of direct sales experience in service or capital equipment.
• Strong customer relationship skills and ability to build long-term plans.

Responsibilities

• Upsell and promote service products to new and existing customers.
• Capture sales data in CRM and maintain customer relationships.

Skills

Direct Sales Experience

Strategic Thinking

Negotiation Skills

Presentation Skills

Customer Relationship Management

Proficiency in Microsoft Office

Education

High School Diploma or GED

Bachelor's Degree in Business Administration

Tools

CRM Software

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Our solutions are a key part of most industries - aerospace, automotive, heat treating, electronics, medical research, renewable energy, food production, infrastructure, and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Mission:

Maximize the sustainable growth of our VTS business across the Mid-Atlantic Territory by promoting solution sales of service products to new and existing customers, in accordance with agreed business plans. Work location is remote, with a preference for the successful candidate to be based in Philadelphia, Baltimore, or northern Virginia.

Broad Activities:

The Service Sales Engineer (SSE) position will be provided the tools and support necessary to be successful and grow within the organization. The SSE will gain a deep understanding of our After Market and Service Sales strategy, while having the opportunity to hone and develop key sales behaviors.

Key Responsibilities:

1. Upsell and promote our proactive service products - service plans, pump exchanges, certified units, field services, parts, and oil.
2. Strategically grow the business through analysis and development of our pump install base.
3. Expand market share by proactively seeking new customers not identified in the pump install base and/or using competitive products which we are capable of providing proactive services.

1. Plan and prioritize sales activities towards achieving agreed business financial targets and KPIs, managing personal time and productivity.

1. Create service plans and quotations using our internal quoting tool.

1. Capture and maintain sales data in our CRM platform, including planning appointments, visit reports, leads, opportunities, and quotations.

1. Develop and maintain good customer relationships at all levels within the territory to ensure excellent aftermarket service.

1. Identify and manage distributors and manufacturing representatives.

1. Collaborate effectively with your service and divisional colleagues, managers, and support services. Be an effective leader.

1. Attend sales meetings and undertake subsequent actions.

1. Undertake ad-hoc project work related to VTS, including new products and marketing campaigns.

1. Provide customer feedback regularly.

1. Travel extensively, including overnight stays.

1. Other duties as assigned.

Note: This is not an IT/Software related position.

Skills/Education:

• High School Diploma or GED required; Bachelor's degree in business administration, communications, or related field preferred.
• Minimum of three (3) years of direct sales experience, selling service and/or capital equipment.
• Ability to exhibit a hunting mentality when sourcing leads and pursuing goals.
• Strong strategic thinking skills for building long-term customer and territory plans.
• Strong negotiating and presentation skills.
• Passion for service and customer satisfaction.
• Proficiency in Microsoft Word, Excel, PowerPoint, CRM, and ability to learn additional systems.
• Ability to build strong customer relationships and deliver customer-centric solutions.
• Ability to embrace change and innovate for business success.
• Team-oriented mindset, collaborative, with a focus on results.

Must be authorized to work in the US.

We Offer:

• Competitive compensation package.
• Health insurance benefits including vision and dental.
• Retirement 401k plan with matching.
• Paid family leave, paternity/maternity leave, and other benefits for work-life balance.

Edwards Vacuum/Atlas Copco is an equal opportunity employer, committed to diversity and inclusion, and does not discriminate based on race, religion, gender, age, or other protected categories.

We value ideas and innovation, and seek team members who can bring new perspectives to help us grow. Join us and be part of something big—globally and locally.

For more information, visit our website: www.edwardsvacuum.com

A division of Atlas Copco

Diverse by nature and inclusive by choice

Bright ideas come from all of us. Embracing diverse perspectives makes us more innovative. We foster a culture of belonging and purpose.