Service Sales Engineer - Mid Atlantic

Edwards Vacuum; Arlington (VA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated Service Sales Engineer to drive sustainable growth across the Mid-Atlantic Territory. This exciting role involves promoting innovative service products, developing customer relationships, and utilizing strategic sales skills to meet financial targets. You'll have the opportunity to work remotely while engaging with cutting-edge technologies in various industries, including electronics and medical research. Join a dynamic team that values service excellence and offers comprehensive health benefits, retirement plans, and a supportive work-life balance.

Benefits

Competitive compensation

Comprehensive health benefits

Retirement plan with company matching

Paid family leave

Work-life balance benefits

Qualifications

• At least three years of direct sales experience, selling service or capital equipment.
• Strong prospecting skills and strategic thinking.

Responsibilities

• Upsell and promote proactive service products to new and existing customers.
• Develop and maintain strong customer relationships across the territory.

Skills

Direct sales experience

Prospecting skills

Negotiation skills

Presentation skills

Customer satisfaction

Strategic thinking

Team-oriented

Education

High School Diploma or GED

Bachelor’s degree

Tools

Microsoft Office

CRM platforms

Job description

Join us to apply for the Service Sales Engineer - Mid Atlantic role at Edwards Vacuum.

Our solutions are a key part of various industries including electronics, medical research, renewable energy, food production, and infrastructure. Working with us means engaging with the latest technologies and sustainable innovations.

Join us on our journey for a better tomorrow.

Mission

Maximize the sustainable growth of our VTS business across the Mid-Atlantic Territory by promoting solution sales of service products to new and existing customers, in line with business plans. The work location is remote, preferably based in Philadelphia, Baltimore, or Northern Virginia.

Broad Activities

The Service Sales Engineer (SSE) will receive tools and support to succeed and grow within the organization, gaining a deep understanding of our After Market and Service Sales strategies while developing key sales skills.

Key Responsibilities

• Upsell and promote proactive service products such as service plans, pump exchanges, certified units, field services, parts, and oil.
• Grow the business by analyzing and developing our pump install base.
• Expand market share by identifying new customers and using competitive products for proactive services.
• Plan and prioritize sales activities to meet financial targets and KPIs, managing time and productivity.
• Create service plans and quotations using internal tools.
• Maintain sales data in CRM, including appointments, reports, leads, opportunities, and quotations.
• Develop and maintain strong customer relationships across the territory.
• Manage relationships with distributors and manufacturing reps.
• Collaborate effectively with colleagues and support services, demonstrating leadership.
• Attend sales meetings and execute follow-up actions.
• Participate in ad-hoc projects related to VTS, including new products and marketing campaigns.
• Provide regular customer feedback.
• Travel extensively, including overnight stays.
• Perform other duties as assigned.

Skills/Education

• High School Diploma or GED required; Bachelor’s degree preferred.
• At least three years of direct sales experience, selling service or capital equipment.
• Strong prospecting skills and strategic thinking.
• Excellent negotiation and presentation skills.
• Passion for service and customer satisfaction.
• Proficient in Microsoft Office and CRM platforms.
• Ability to build customer success and adapt to change.
• Team-oriented with a focus on delivering results.

Must be authorized to work in the US.

What We Offer

• Competitive compensation.
• Comprehensive health benefits, including vision and dental.
• Retirement plan with company matching.
• Paid family leave and work-life balance benefits.

Edwards Vacuum/Atlas Copco is an equal opportunity employer committed to diversity and inclusion.