Service & Sales Coordinator: Scheduling, Billing & Support

Hurckman Mechanical Industries, Inc.; Green Bay (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health Savings Account

401(k) with company match

Paid time off

Life insurance

Disability insurance

Employee Assistance Program

Job summary

Hurckman Mechanical Industries, Inc. in Green Bay is seeking a Service & Sales Coordinator. This role supports daily service activities, customer communication, and service sales coordination.

The ideal candidate has experience in customer service, strong organizational skills, and proficiency in Microsoft Office. You will manage technician scheduling, track job progress, and assist with administrative tasks while maintaining attention to detail in a fast-paced environment.

Qualifications

• Prior experience in customer service required; coordination or dispatching experience preferred.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong written and verbal communication skills.

Responsibilities

• Schedule and dispatch service technicians based on availability and priorities.
• Maintain service schedules, work orders, and customer information.
• Coordinate communications with customers and internal departments.

Skills

Customer service

Prioritization

Multitasking

Communication skills

Organizational skills

Technical knowledge

Reliability

Tools

Microsoft Office

Company software

Job description

Hurckman Mechanical Industries, Inc. in Green Bay is seeking a Service & Sales Coordinator. This role supports daily service activities, customer communication, and service sales coordination.

The ideal candidate has experience in customer service, strong organizational skills, and proficiency in Microsoft Office. You will manage technician scheduling, track job progress, and assist with administrative tasks while maintaining attention to detail in a fast-paced environment.