Customer Service & Admin Coordinator

Bay Insulation Systems; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Employee discounts

Job summary

Bay Insulation Systems is seeking a Customer Service Representative to support customer service, office administration and sales at our Green Bay location, with duties also assisting our Medford location.

You will handle phones, data entry, BOL generation and carrier coordination, and communicate order status to customers. A high school diploma and strong communication skills are required; MS Office experience is preferred.

Qualifications

• High school diploma or equivalent.
• One year of office experience preferred.
• Exceptional communication and organizational skills.
• Experience using Microsoft Office products preferred.

Responsibilities

• Answer phones and route to the appropriate person; maintain general office organization.
• Enter data and import quotes into the computer system.
• Generate BOLs and contact carriers to schedule pickups.
• Confirm order status, shipments, and delivery dates/times to customers.
• Perform other duties as assigned.

Skills

Communication

Organization

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Bay Insulation Systems is seeking a Customer Service Representative to support customer service, office administration and sales at our Green Bay location, with duties also assisting our Medford location.

You will handle phones, data entry, BOL generation and carrier coordination, and communicate order status to customers. A high school diploma and strong communication skills are required; MS Office experience is preferred.