Service Representative

Platinum Coastal Group Inc; Laredo (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Descripción de la vacante

Platinum Coastal Group Inc. seeks an entry-level, on-site Customer Experience Associate in Texas to greet customers, answer questions, and explain services in person.

You will coordinate requests with the onsite team, follow up to ensure a positive experience, and thrive in a fast-moving, people-facing environment. Transferable experience from retail or hospitality is welcome; the role emphasizes personable, dependable communication and teamwork.

Formación

• Entry-level friendly; personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment.
• Related experience in retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Responsabilidades

• Greet and assist customers in person
• Answer questions and explain services
• Coordinate requests with the appropriate onsite team
• Follow up to support a positive customer experience

Conocimientos

Personable

Dependable

Conversation starter

Organized

Coachable

Professional communication

Descripción del empleo

Key areas of responsibility

• Greet and assist customers in person
• Answer questions and explain services
• Coordinate requests with the appropriate onsite team
• Follow up to support a positive customer experience

This is an on-site position with regular face-to-face interaction. The role is designed for someone comfortable working directly with customers, clients, members, community participants, partners, or onsite coworkers rather than working exclusively behind the scenes.

A good starting point for someone who is:

A strong entry-level candidate is personable, dependable, comfortable starting conversations, organized, coachable, and able to communicate professionally in a fast-moving environment. Related experience can be helpful, but transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.